3i Infotech Ltd. ยท 1 day ago
D365 CRM Azure integration
United States
Contract
Remote
Senior Level, Lead/Staff
8+ years exp3i Infotech Ltd. is seeking a Level 3 Dynamics 365 CE Azure Integration Developer responsible for designing, building, deploying, and supporting scalable integration solutions between Dynamics 365 Customer Engagement and external systems. The role involves providing production support, troubleshooting integration issues, and collaborating with various teams to ensure secure and efficient integrations.
BankingBusiness IntelligenceInformation TechnologySoftware
Responsibilities
Provide L2/L3 production support for Azure-based integrations
Troubleshoot and resolve integration failures, performance issues, and data inconsistencies
Implement monitoring, logging, and alerting using Application Insights and Azure diagnostics
Participate in on-call rotations and incident/problem management processes
Perform root cause analysis (RCA) and implement preventive improvements
Design and develop integrations between Dynamics 365 CE and external systems using: o Azure Function Apps (including Durable Functions) o Azure Logic Apps o Azure Service Bus (Queues & Topics) o Azure Data Factory (ADF)
Implement event-driven, asynchronous, and fault-tolerant integration patterns
Develop APIs and services to handle inbound and outbound data exchange with D365 CE (Dataverse)
Ensure integrations adhere to performance, scalability, and reliability best practices
Implement ARM / Bicep / YAML-based infrastructure and deployment pipelines
Support CI/CD pipelines for integration components using Azure DevOps
Manage environment-specific configurations and secure parameterization (Key Vault)
Support controlled deployments across Dev, Test, UAT, and Production environments
Ensure secure integration design using managed identities, RBAC, and secure endpoints
Implement retry policies, dead-letter handling, idempotency, and exception management
Maintain integration documentation, runbooks, and operational SOPs
Support audit, compliance, and security reviews
Collaborate with D365 CE functional teams to understand business integration requirements
Work with Solution Architects to align integrations with enterprise architecture standards
Support UAT and release validation for integration scenarios
Proactively recommend improvements to stability, performance, and cost optimization
Communicate effectively with stakeholders at all levels to provide regular updates on progress, challenges, and resolutions
Be available as an on-call support engineer on a rotational basis during non-business hours to support critical production incidents
Qualification
Required
8+ years of hands-on experience supporting and troubleshooting Dynamics 365 Customer Engagement (CE) and Azure Integration applications
Experience integrating with Dynamics 365 CE / Dataverse using Web APIs, Plugins or event-based triggers
Understanding of CE entities, data model, and security concepts
Strong hands-on experience with Azure Function Apps, including Durable Functions (orchestration, state management)
Experience with Azure Logic Apps
Experience with Azure Service Bus, including Queues, Topics, Subscriptions
Experience with Azure Data Factory, including data movement, transformations, scheduling
Experience with ARM / Bicep / YAML pipelines for Azure deployments
Strong working knowledge of Azure DevOps CI/CD pipelines
Experience managing multi-environment deployments and release governance
Experience in production support for Azure integrations
Strong troubleshooting skills using Application Insights, Log Analytics, Azure Monitor
Understanding of ITIL processes (Incident, Problem, Change Management)
Proficiency in Jscript, C#/.NET (preferred) or equivalent backend language
Experience with REST APIs, JSON, OAuth, and secure authentication mechanisms
Familiarity with version control systems (Git)
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users
Preferred
Experience working in an ITIL-based support environment
Familiarity with GDPR, data security, and compliance requirements within Dynamics 365 implementations
Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment
Experience working in cross-functional teams
Microsoft Dynamics 365 certifications are a plus but not required
Company
3i Infotech Ltd.
๐๐๐จ๐ฎ๐ญ ๐๐ฌ 3i Infotech is a global IT company headquartered in Mumbai, India, at the forefront of digital transformation initiatives with deep domain expertise across BFSI, Healthcare, Manufacturing, Retail, and Government sectors.
5001-10000 employees
H1B Sponsorship
3i Infotech Ltd. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (111)
2024 (106)
2023 (153)
2022 (159)
2021 (131)
2020 (236)
Funding
Current Stage
Public CompanyTotal Funding
$7.23M2025-10-30Post Ipo Equityยท $7.23M
2005-04-22IPO
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