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lylu.wear · 17 hours ago

Customer Support Representative (Remote)

United States

Part-time

Remote

New Grad, Entry Level

Lylu Wear is a growing fashion brand seeking a Customer Support Representative to support their Distribution Department. This role focuses on order-related assistance and customer communication, ensuring a smooth supply and delivery flow.

Responsibilities

Respond to customer inquiries about orders and deliveries

Coordinate with distribution and warehouse teams

Track shipments and resolve delivery issues

Update order status in internal systems

Ensure clear and timely customer communication

Qualification

Customer support experienceCRM tools proficiencyWritten communicationOrganizational skillsDetail-oriented mindset

Required

Previous customer support experience

Strong written communication skills

Comfortable working with CRM or support tools

Organized and detail-oriented mindset

Must be currently based in Illinois

Benefits

Remote work within Illinois

Part-time or full-time flexibility

Structured onboarding and training

Supportive and collaborative team

Long-term growth opportunities

Company

lylu.wear

11-50 employees

https://lylu.es/

Funding

Current Stage

Early Stage

Company data provided by crunchbase