JLL · 15 hours ago
Transformation Program Manager
Chicago, IL
Full-time
Hybrid
Senior Level
$187K/yr - $258K/yr
5+ years expJLL is a leading professional services and investment management firm specializing in real estate. The Transformation Program Manager will lead strategic transformation initiatives supporting JLL's Strategy 2030, managing complex cross-functional programs to ensure delivery of measurable business outcomes.
CommercialReal Estate
No H1B
Responsibilities
Lead end-to-end execution of strategic transformation programs aligned with JLL's Strategy 2030
Manage multiple concurrent transformation initiatives across the 3-5 strategic big bet portfolio
Coordinate cross-functional program teams spanning business lines (Leasing Advisory, Capital Markets, REMS) and corporate functions
Drive program planning, resource allocation, and timeline management for complex enterprise initiatives
Ensure program alignment with strategic objectives and business priorities
Establish and maintain program governance structures including steering committees and working groups
Develop comprehensive program charters, workplans, and milestone tracking mechanisms
Identify, assess, and mitigate program risks and dependencies across multiple workstreams
Manage program budgets and resource allocation to optimize ROI and business impact
Escalate critical issues and roadblocks to senior leadership with recommended solutions
Lead regular program reviews and executive reporting to C-suite and transformation leadership
Facilitate cross-functional collaboration and alignment across diverse stakeholder groups
Manage communication and change management activities to drive program adoption
Build and maintain relationships with business line leaders and functional heads
Coordinate with external vendors, consultants, and implementation partners as needed
Develop and monitor program KPIs, success metrics, and milestone achievement
Track program ROI, cost savings, and business value delivery against committed targets
Conduct regular program health assessments and implement corrective actions
Capture and disseminate lessons learned and best practices across the transformation office
Support continuous improvement of program management methodologies and tools
Lead cross-functional teams through influence and collaboration rather than direct authority
Communicate program status, risks, and recommendations effectively to all organizational levels
Facilitate productive meetings and decision-making processes across time zones
Present complex program information in clear, actionable formats for various audiences
Manage program timelines, budgets, and resource allocation effectively
Coordinate activities across multiple workstreams and external dependencies
Adapt program approach to meet dynamic business needs and changing priorities
Provide and receive mentoring and feedback to drive team effectiveness and program success
Qualification
Required
Bachelor's degree required; MBA, PMP, or advanced program management certification preferred
5-8 years of program management experience with 3+ years leading complex transformation initiatives
Proven track record managing large-scale organizational change programs in global organizations
Expert proficiency in program management tools and methodologies (Agile, Waterfall, hybrid approaches)
Advanced Microsoft Office Suite capabilities, particularly Project, Excel, and PowerPoint
Experience with program management software platforms (e.g., Monday.com, Smartsheet, MS Project)
Strong financial analysis and budget management capabilities
Knowledge of change management principles and implementation frameworks
Exceptional ability to influence and drive results through cross-functional matrix organizations
Strong executive presence with ability to communicate effectively to C-suite stakeholders
Proven success building and leading high-performing virtual and hybrid teams
Experience managing competing priorities and stakeholder interests across business units
Strategic thinking combined with strong execution and operational excellence
Advanced problem-solving and critical thinking capabilities
Exceptional organizational and time management skills
Strong analytical skills with attention to detail and accuracy
Risk management and issue resolution expertise
Results-oriented mindset with strong accountability for program outcomes
Entrepreneurial approach with bias for action and continuous improvement
High emotional intelligence and cultural sensitivity for global organization dynamics
Resilience and adaptability in fast-paced, evolving transformation environment
Strong work ethic and professional integrity with stakeholder trust-building abilities
Preferred
Experience in professional services, real estate, or related industries preferred
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59BKey Investors
JP Morgan Chase,Sculptor
2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase