Kforce Inc · 19 hours ago
CRM Strategy Specialist
Orlando, FL
Contract
Onsite
Entry Level
$30/hr - $35/hr
1+ years expKforce Inc is seeking a CRM Strategy Specialist who will play a key role in supporting customer communications and engagement across multiple digital channels. The Specialist will be responsible for executing campaigns, managing content and calendars, producing performance reports, and collaborating with various teams to ensure smooth operations.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Support CRM campaigns across email, push, web, and in-app channels
Assist with copywriting, QA, scheduling, audience targeting, and asset coordination
Maintain campaign calendars, briefs, documentation, forecasting, and approval workflows
Ensure stakeholders remain aligned on timelines and deliverables
Produce multi-channel performance reports to highlight trends and opportunities
Analyze audience health and identify optimization areas
Build and improve workflows, templates, and documentation to drive consistency and efficiency
Help streamline processes across teams and channels
Use data and analytics to inform recommendations and guide CRM strategy
Monitor list health and audience engagement metrics
Partner with brand, creative, analytics, production, and support teams to align on goals and deliverables
Communicate clearly across functions to ensure timely execution
Review all CRM outputs for accuracy and consistency through proofing, testing, and QA processes
Stay current on digital marketing, CRM, and audience engagement trends
Bring forward new ideas to help improve campaign performance and reporting
Qualification
Required
Bachelor's degree in Marketing, Communications, Business, or a related field
1-2 years in CRM, digital marketing, or campaign coordination (internships included)
Organizational Skills: Strong ability to manage calendars, documentation, and multiple projects simultaneously
Technical Skills: Familiarity with CRM or email marketing platforms; Comfort working with data on Excel or Google Sheets
Analytical Mindset: Ability to interpret performance metrics and translate insights into clear recommendations
Execution-Focused: Reliable, detail-oriented, and deadline-driven
Growth-Oriented: Eager to learn new CRM tools, processes, and best practices
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2026-02-03
2025-11-19
2025-11-07
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