Texans Credit Union · 6 hours ago
Assistant Branch Manager - Irving, TX
Irving, TX
Full-time
Onsite
Mid, Senior Level
2+ years expTexans Credit Union is a member-owned financial institution based in the Dallas metro area, and they are seeking an Assistant Branch Manager to join their team. The role involves assisting the branch manager in managing sales, service, and operational functions while leading and developing the branch team to provide an excellent member experience.
AccountingBankingFinancial Services
Responsibilities
Assist in creating and maintaining a sales and service culture within the branch
Maintain and help lead a highly-motivated, well-trained team that consistently offers excellent service to all members
Support the maintenance of effective employee relations within the branch
Maintain a strong sense of ownership related to the branch
Accurately monitor key product penetration and sales metrics of the branch team to ensure profitable and sound business practices as well as the highest level of service for members
Apply and evaluate security and audit policies and procedures, ensuring the branch is in compliance with federal laws and regulations
Accurately track and report on branch activity, including but not limited to number of transactions, teller accuracy, loan volume, teller and loan sales, and new accounts
Assist in leading and managing branch sales, including but not limited to the loan application process (application, processing and closing of loans), opening new accounts and servicing existing members
Ensure branch team maintains ongoing required training to increase knowledge of various topics and skillsets
Maintain adequate staffing schedule for efficient branch operations
Maintain minimum quality control errors by reviewing member documentation upon completion and holding team members accountable
Offer guidance and assistance to team members in solving complex problems or member requests
Assist in development and management of the branch budget
Act as primary manager on duty in absence of the branch manager
Qualification
Required
High school diploma or equivalent
Minimum of 2 years of sales and service experience in a retail or financial institution environment
Minimum of 2 years of supervisory experience in a bank, credit union branch, finance company, or equivalent management experience
Successful completion of a drug screen, credit check and background check
Company
Texans Credit Union
Texans Credit Union is a financial, banking, and accounting company.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tanya Patterson
VP Strategic Solutions
Recent News
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