Charter Global · 9 hours ago
Senior Program Manager (with QSR, Retail & POS)
Charter Global is seeking a hands-on Senior Program Manager to lead a high-visibility, complex digital and store-operations initiative across Inspire Brands. This role will drive end-to-end delivery across various platforms while managing integrations and program governance.
Responsibilities
Lead design, build, test, and rollout for multi-brand combo stores with 1P and 3P delivery
Drive Simphony POS upgrades and alignment with above-store systems, training, and store readiness
Orchestrate integrations across MBDP, Vromo, Auth0, Partner Integration Platform, POS adapters, and data/reporting
Run strong governance across Product, Engineering, Store Ops, Data, Security, and Partners
Manage Non-Traditional and marketplace integrations (Walmart, HMSHost, Love’s, WKRP, 3PFs)
Own program governance: roadmap, RAID, dependencies, executive status, and delivery cadence
Ensure financial and tooling alignment (business cases, cost centers, ServiceNow, VNDLY)
Qualification
Required
10–15+ years of program/project leadership in QSR or large retail
Proven experience in multi-brand and/or multi-POS environments (Simphony preferred)
Strong background in digital ordering, 1P/3P delivery, and marketplace integrations (Vromo a plus)
Ability to bridge technology, product, and store operations into executable plans
Excellent communicator with executive-level presence; calm, decisive, and delivery-oriented
Tools: Jira, Confluence, ServiceNow, PowerPoint, Excel
Atlanta onsite/local required
Preferred
Auth0 tenant/permissions experience
Middleware / API integration platforms
Delivery data & executive reporting
Non-Traditional retail (airports, travel centers, big box)
Company
Charter Global
Charter Global is an IT services company that offers consulting, digital solutions, and custom software development services.
H1B Sponsorship
Charter Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (19)
2024 (20)
2023 (19)
2022 (18)
2021 (19)
2020 (44)
Funding
Current Stage
Late StageRecent News
Business Insider
2025-10-17
EIN Presswire
2025-08-01
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