ACL Digital · 11 hours ago
Customer Service Representative
United States
Contract
Remote
Entry Level
$18.42/hr - $18.42/hr
2+ years expACL Digital is seeking a Customer Service Representative I for a contract role. The position requires strong communication skills and customer service focus, along with proficiency in Microsoft Office and data entry.
Business IntelligenceCloud ComputingDevOpsHardwareInformation TechnologyInternet of ThingsMobile AppsRetail TechnologySaaSSoftware
Hiring Manager
Rajit Ahuja
Responsibilities
Excellent ability to communicate effectively with a strong customer service focus
Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word and Access)
Strong attention to detail
Ability to understand and follow oral and written instructions
Ability to successfully work in a team environment
Experience and proficiency in data entry of client letters and documentation management
Ability to effectively and efficiently communicate over the telephone with clients regarding verification questions
Time management from virtual location is a requirement to continue as a virtual resource; however, the option to work in-office is available and may be requested upon needs of productive output
Performance is measured by exceptional client feedback and satisfaction
Qualification
Required
Excellent ability to communicate effectively with a strong customer service focus
2+ years in a customer service setting
Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word and Access)
Strong attention to detail
Ability to understand and follow oral and written instructions
Ability to successfully work in a team environment
Experience and proficiency in data entry of client letters and documentation management
Ability to effectively and efficiently communicate over the telephone with clients regarding verification questions
Time management from virtual location is a requirement to continue as a virtual resource
Company
ACL Digital
ACL Digital is a design-led digital engineering and transformation firm.
1001-5000 employees
H1B Sponsorship
ACL Digital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (29)
2023 (26)
2022 (33)
2021 (20)
2020 (19)
Funding
Current Stage
Late StageLeadership Team
Srikanth Raghavan
Associate Vice President
Recent News
2025-11-28
Precedence Research
2025-11-28
Company data provided by crunchbase