Maine State Credit Union · 10 hours ago
Member Experience Specialist I
Augusta, ME 04332-5659
Full-time
Onsite
New Grad, Entry Level
0+ years expMaine State Credit Union is seeking a Member Experience Specialist I who will be responsible for receiving members primarily in person and through online technology or by telephone. The role involves determining the nature of the member's business and either transacting their request or referring them to the appropriate staff member.
Credit CardsFinancial Services
Responsibilities
Receives members in primarily in person and when applicable through online technology, and/or by telephone; determines the nature of the member's business and either transacts the member's request or refers the member to the appropriate staff member
Qualification
Required
minimum of six months related experience (e.g., customer service, accuracy in cash handling, etc.)
strong interpersonal skills
professional appearance
solid work ethic
reliable attendance
ability to be detail oriented
high school diploma or GED
Benefits
Employer-subsidized medical insurance plans, includes one plan with employer paid premiums of 97%
HSA – generous employer contribution
Employer funded HRA
Employer-subsidized Dental and Vision Insurance
100% employer paid - Life, Short-Term Disability and Long-Term Disability Insurance
Accident Insurance
Competitive wages, and annual evaluations with compensation adjustments
Generous 401(k) employer match, plus annual discretionary contribution
Generous PTO with immediate PTO accruals + 8 hrs of birthday PTO & 12 paid holidays
Paid Parental Leave
Education reimbursement - up to $5,000 annually for undergraduate
Opportunities to volunteer in our local communities
100% Employer Paid EAP which includes 6 free mental health sessions
Wellness Reimbursement of up to $150
Free coffee, tea, and hot chocolate and an abundance of food
Company
Maine State Credit Union
Maine State Credit Union member and benefit from its long-standing commitment to providing a wide range of financial products and services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephen Wallace
President/CEO
Neal Blake
Chief Financial Officer
Recent News
2025-12-02
2025-10-22
2025-09-24
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