NEOGOV · 22 hours ago
Assistant Registrar, Academic Progress
Whitworth University Campus
Full-time
Onsite
Entry, Mid Level
$24.61/hr - $26.06/hr
2+ years expWhitworth University is a Christian liberal arts university dedicated to providing a comprehensive education. The Assistant Registrar, Academic Progress is responsible for guiding students, faculty, and advisors on academic programs and ensuring the accuracy of academic records while overseeing student program changes and degree conferral processes.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Provide expert guidance to students, faculty and professional advisors on program requirements and pathways to degree completion for all academic programs
Process program change requests and update student evaluations and records
Interpret, maintain, and produce academic evaluation reports for students and advisors
Monitor all traditional and non-traditional student programs and degree progress
Provide guidance and expertise regarding transfer and alternative credit policies and processing
Articulate and enforce university policies in regard to academic programs, degree completion, grades and transfer/alternative credits
Collaborate on incomplete, midterm and final grade processes, reporting and communication
Maintain expertise in technology as it relates to academic programs, evaluations, and degree conferral
Provide guidance to university curriculum committees and program leadership regarding impacts of program updates and revisions
Maintain database of of approved department curricular substitutions
Articulate and enforce university policies in regard to program substitutions and waivers and manage the processes for all academic programs
Assist with Directed Study policy enforcement and course registration
Develop and provide tutorials on the functionality and use of Self Service academic modules for students, staff and faculty advisors
Create and conduct workshops and trainings for campus community regarding registration processes, degree completion planning, graduation applications and other vital academic processes/procedures
Train professional and faculty advisors in advising best practices, resources and systems
Produce advising reports for professional and faculty advisors and department leadership
Develop and execute strategic communication plans for students and advisors each academic year taking into consideration important academic milestones and deadlines impacting student degree progression
Develop and manage graduation application process for the university, providing guidance to students and advisors regarding the process
Determine student eligibility and manage application access for all populations
Maintain graduation application data and create and distribute reports to advisors, department leadership and administrators
Oversee the degree conferral process and provide support for federal degree reporting
Assist the Commencement Coordinator with department and graduate communications, regalia tracking, program production and other commencement processes
Support the registration process and programs for all incoming first-year and transfer students
Assist with catalog editing and academic program building and updates
Collaborate with staff and faculty on transfer credit evaluation processes and policy development and enforcement
Other duties as assigned
Qualification
Required
Bachelors degree. Whitworth considers candidates with a wide range of educational backgrounds. We value the skills and knowledge candidates bring to Whitworth, regardless of the paths they have taken to acquire them
2-3 years of relevant work experience in confidential customer service or student service environment, or related administrative role, preferably in a higher education environment. Relevant education and experience combinations are welcomed
Strong proficiency in data management systems and MS Office Suite (especially Excel)
Demonstrated ability to provide high-quality, student-focused customer service
A personal commitment to the Christian faith and to the integration of faith and learning
A commitment to the educational mission of Whitworth University as a comprehensive Christian liberal arts university affiliated with the Presbyterian church
Attention to Detail and Accuracy: Demonstrates a strong focus on maintaining accurate records, ensuring data integrity, and following FERPA and other regulatory guidelines. Identifies and corrects errors promptly to support reliable records management
Organizational and Time Management Skills: Capable of handling multiple responsibilities efficiently, including commencement coordination, record updates, and verification processing. Excels in prioritizing tasks and managing time in a fast-paced environment
Problem-Solving and Critical Thinking: Able to analyze and resolve issues related to student records, enrollment verifications, and registration processes. Exercises sound judgment in handling sensitive information and addressing complex situations
Interpersonal and Collaboration Skills: Works effectively with students, faculty, staff, and external vendors to deliver services and coordinate events. Approach teamwork collaboratively, engaging stakeholders across departments to maintain seamless record-keeping and registration processes
Adaptability and Initiative: Demonstrates flexibility in responding to shifting requirements, high-demand periods, and unexpected challenges, especially during commencement season. Proactively seeks improvements to enhance efficiency and student satisfaction
Preferred
Experience with student information systems (e.g., Colleague, Banner) and familiarity with FERPA regulations is highly preferred
Benefits
Comprehensive medical, dental, and vision coverage
Employer-matched 403 (b) retirement plan
Tuition remission programs available for employees, their spouses, and dependents
Life insurance and long-term disability coverage
Accrued vacation and sick leave based on full-time equivalency (FTE). All staff accrue 8 hours of sick leave per month and 10 to 20 days of vacation per year, depending on employee category.
2 days of Floating Holiday leave based on full-time equivalency (FTE)
Access to an Employee Assistance Program
Resources for Christian vocation and calling
No cost access to the University Recreation Center (UREC) and the Megan E. Thompson Aquatic Center
15 paid holidays throughout the year
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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