Confluent Health · 2 hours ago
Senior Business Analyst
United States
Full-time
Remote
Senior Level
5+ years expConfluent Health is seeking a Senior Business Analyst who will play a critical role in advancing enterprise initiatives by partnering with clinical, operational, and technical stakeholders. This role focuses on defining, documenting, and delivering well-designed solutions that align with care delivery and business objectives.
FitnessHealth CareWellness
Responsibilities
Partner with cross-functional stakeholders (clinical, operations, finance, IT, Data, BI) to gather, document, and validate business and technical requirements
Plan and manage business analysis activities, including defining scope, identifying stakeholders, and selecting appropriate analysis techniques based on initiative complexity
Develop clear, structured documentation including requirement specifications, workflow diagrams, process maps, user stories, and use cases
Facilitate requirement review sessions to ensure shared understanding, prioritization, and alignment
Analyze current-state processes to identify gaps, inefficiencies, and improvement opportunities
Ensure requirements are actionable, complete, and aligned with strategic and operational objectives
Support the development and adoption of standardized PMO templates for requirements gathering, analysis, outcomes tracking, and documentation to ensure consistency and quality across projects
Support initiatives focused on clinical documentation, outcomes measurement, scheduling optimization, access, compliance, and care delivery workflows
Evaluate how clinical processes interact with systems, data sources, and reporting tools to ensure feasibility and sustainability
Recommend process and workflow improvements that balance clinical effectiveness, operational efficiency, and data integrity
Partner with PMs and Ops leaders to ensure requirements support measurable outcomes and adoption
Enable data-informed process improvements by considering downstream reporting, compliance, and performance measurement needs during design
Help reduce workflow variation by supporting standardization where it improves quality, efficiency, and adoption
Assist in solution design activities, including workflow visualization, wireframe development, and functional design discussions
Translate business and clinical needs into clear, structured inputs for internal technical teams and external vendors
Support user acceptance testing (UAT) by validating requirements, defining test scenarios, and confirming outcomes meet expectations
Support solution evaluation by validating delivered outcomes against requirements and helping stakeholders assess effectiveness, adoption, and opportunities for refinement
Assist with end-user training and change readiness when needed, including documentation of workflows, job aids, and operational impacts
Act as a liaison between clinical teams and technical teams, ensuring clear, consistent communication
Facilitate alignment across stakeholders to resolve ambiguities, dependencies, and handoffs early in the lifecycle
Communicate requirements, progress, risks, and insights in a way that is accessible to both clinical and technical audiences
Partner closely with Project Managers to ensure requirements are clear and sequenced, stakeholder inputs are aligned and decision-ready, and risks, dependencies, and change impacts are proactively identified and addressed throughout the project lifecycle
Support effective decision-making by ensuring stakeholders have clear context, assumptions, and trade-offs
Support change readiness by helping document workflows, training needs, and operational impacts of changes
Contribute to governance and intake processes by ensuring requests are well-defined and aligned to strategic priorities
Qualification
Required
Bachelor's degree
5+ years of experience in business analysis, clinical operations, healthcare analytics, or related roles
Strong skills in requirements gathering, documentation, workflow analysis, and stakeholder facilitation
Experience collaborating with Data, BI, and IT teams on reporting, analytics, or system-related initiatives
Strong communication, analytical, and problem-solving skills
Preferred
Clinical background, healthcare operations training, or analytics certifications preferred
Experience working in healthcare, clinical operations, or multi-site care delivery environments preferred
Familiarity with project management and collaboration tools (e.g., Asana or similar platforms)
Benefits
Competitive pay
Amazing health, dental, and vision insurance
401(k) company matching
PTO
Paid Holidays Off
Much more
Company
Confluent Health
Confluent Health is a holding company that focuses on creating a healthcare system that recognizes physical and occupational therapy.
5001-10000 employees
H1B Sponsorship
Confluent Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (5)
2023 (3)
Funding
Current Stage
Late StageLeadership Team
Kristi Henderson
Chief Executive Officer
Mark Steiger
COO
Recent News
Confluent Health companies
2025-10-14
2025-09-24
Confluent Health companies
2025-09-24
Company data provided by crunchbase