ZARA · 1 day ago
Department Manager
Manhattan, NY
Full-time
Onsite
Mid Level
$70K/yr - $90K/yrZara is a forward-thinking force in fashion, aiming to provide everyone with responsibly crafted fashion. As a Department Manager, you will lead the sales team, manage stock, and ensure customer service standards while fulfilling the commercial strategy of your section.
Retail
Hiring Manager
Ivani Arias
Responsibilities
Control stock and manage your section to achieve the sales objectives
Review the news, give locations and mark store/warehouse rotations
Global vision of the business, communication with the rest of the managers to unify the client's image
Supervise product replenishment
Control the merchandising and furniture of the store (walls, collettes, mannequins, tables, shop windows)
Continuous communication and feedback with both the general manager and the team
Conduct product analysis (shortcomings, competition and trends) to carry out the different actions and thus achieve better results
Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications)
Ensure that customer service standards are met and incidents are resolved
Take responsibility and ensure that SHRINKAGE is minimized. Execute action plans regarding the needs of the store
In charge of the organization of people in your section, taking advantage of the commercial potential of the store
Organize the sales team for the execution of all commercial tasks in the most productive way for the store
Continuously train the sales team in your section and specialists of the store
Identify and propose new profiles for your team
Develop, recognize and give constructive feedback for the evolution of the team
Responsible for compliance with occupational risk prevention, health and safety regulations
Qualification
Required
Great knowledge of product, fashion, social media and trends
Analytical capacity for all the reports we work with
Organizational skills
Ability to control stock and manage your section to achieve sales objectives
Experience in supervising product replenishment
Experience in controlling merchandising and furniture of the store
Ability to conduct product analysis (shortcomings, competition and trends)
Experience in commercial analysis to execute actions that improve sales
Ability to ensure customer service standards are met and incidents are resolved
Responsibility for minimizing SHRINKAGE and executing action plans
Experience in organizing people in your section to maximize commercial potential
Ability to organize the sales team for execution of commercial tasks
Experience in training the sales team and specialists
Ability to identify and propose new profiles for your team
Experience in developing, recognizing and giving constructive feedback for team evolution
Responsibility for compliance with occupational risk prevention, health and safety regulations
Benefits
25% discount to buy the latest trends in any of our brands
A variety benefit package where you can find a wide range of discounts
Internal promotion programs
Opportunities to grow
E-learning and training programs
Social projects to get involved and contribute to a better society
Company
ZARA
Zara is a forward-thinking force in fashion; embodying what is possible when responsibility and aspiration are accessible to all.
Founded in 1975
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase