OP Labs PBC · 4 hours ago
Solutions Engineer
United States
Full-time
Remote
Mid LevelOP Labs PBC is building the technology behind Optimism, a leading blockchain infrastructure provider. The Solutions Engineer will own technical coordination for integrations and upgrades, provide partner-facing technical support, and facilitate cross-functional collaboration to ensure successful partner experiences.
Developer ToolsEthereumIT InfrastructureSoftware
Responsibilities
Own technical coordination for chain integrations, upgrades, and migrations across partner chains
Define and guide partners through upgrade and integration readiness paths
Coordinate timelines, dependencies, and expectations across internal teams and external partners
Serve as the primary technical point of contact for OP Stack partners post-launch
Provide high-signal guidance on OP Stack architecture, configuration, and operational excellence
Triage partner issues and route them to the appropriate internal engineering stakeholders
Act as connective tissue between engineering, product, governance, partnerships, and growth teams
Translate complex technical changes into partner-ready guidance and communication
Represent partner constraints and operational realities during planning, releases, and upgrades
Drive clarity and accountability when ownership spans multiple teams
Produce partner-ready technical documentation, guides, and templates
Create and maintain upgrade playbooks, SOPs, and readiness checklists
Improve consistency, discoverability, and reuse of partner knowledge
Route structured feedback on adoption blockers and ecosystem risk to product and engineering
Qualification
Required
Past programming or engineering experience
Strong technical foundation in blockchains and experience with Solidity
Experience guiding partners through integrations, upgrades, and operational changes in production environments
Ability to provide high-signal guidance on system architecture, configuration, and operational best practices
Experience supporting customers or partners in a post-sales technical role (e.g. Solutions Engineering, Solutions Architecture, Technical Account Management, Integration Engineering, or similar)
Comfortable serving as the primary technical point of contact for external partners
Strong judgement in technical triage, prioritization, and escalation
Ability to translate complex technical concepts into clear, partner-ready guidance
Strong written communication skills, with experience producing technical documentation, playbooks, or runbooks
Proven ability to coordinate across multiple internal teams and external stakeholders without direct authority
Ability to represent partner constraints and operational realities in internal planning and execution
Benefits
Competitive compensation
Fully paid medical, dental, and vision
4% 401K match
Company
OP Labs PBC
OP Labs is the team building the technology that powers Optimism, the leading blockchain infrastructure provider enabling developers and enterprises to build the next generation of onchain applications.
Founded in 2019
51-200 employees
H1B Sponsorship
OP Labs PBC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (2)
Funding
Current Stage
Growth StageLeadership Team
Kevin Ho
Co-Founder
Joshua Stein
Resident Boomer & Board Member (ex-COO + CLO)
Recent News
CoinDesk: Bitcoin, Ethereum, Crypto News and Price Data
2025-08-21
2025-06-11
2024-05-21
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