Kitsap Credit Union · 19 hours ago
Sr. Learning & Development Manager
Bremerton, WA
Full-time
Hybrid
Mid, Senior Level
$104K/yr - $130K/yr
5+ years expKitsap Credit Union is a not-for-profit, member-owned financial cooperative with a commitment to improving the financial wellbeing of its members. They are seeking a Sr. Learning & Development Manager responsible for designing, developing, and delivering leadership and professional development programs to enhance organizational capability and support career progression.
BankingFinancial Services
No H1B
Responsibilities
Design, develop, and deliver leadership development programs for supervisors, managers, and high-potential employees
Create and facilitate workshops on coaching, communication, performance management, change readiness, and leadership behaviors
Partner with the Director, L&D to align leadership offerings with strategic priorities and talent development models
Coach leaders on effective learning application, reinforcement strategies, and ongoing skill development
Develop instructor-led, virtual instructor-led, and blended learning experiences aligned with adult learning principles and modern training methods
Collaborate with the Instructional Designer to ensure brand consistency, strong learning architecture, and effective evaluation practices
Produce high-quality learning assets including guides, QRGs, videos, microlearning, job aids, eLearning modules, and communication materials
Serve as a senior design resource for complex, enterprise-level learning initiatives
Facilitate high-impact in-person and virtual training sessions for leaders and employees across the organization
Model best-in-class facilitation for the broader L&D team
Support major enterprise initiatives, including change management, cultural programs, DEI training, and organizational rollouts
Conduct needs assessments to identify organizational skill gaps and recommend training solutions
Collaborate with business leaders and SMEs across multiple departments to align content with operational realities and performance expectations
Advise leaders on learning strategies that support organizational performance, succession readiness, and employee growth
Use Kirkpatrick Levels 1–4 to measure program effectiveness and adjust learning experiences based on results
Analyze learning data, engagement metrics, and participant feedback to drive continuous program improvement
Partner with L&D Operations on dashboards, reporting, and tracking of leadership development initiatives
Provide guidance to Organizational Learning Specialists and other team members in facilitation, design, and professional development
Serve as a resource and mentor for newer trainers and facilitators
Support department-wide capability building through best practices, templates, coaching, and reinforcement
Partner with DEIB Committee members to embed equitable and inclusive practices into program content
Support cross-functional projects involving culture, technology adoption, process training, or organizational redesign
Assist in selecting vendors, tools, and platforms that enhance leadership development and learning experiences
Collaborate with the L&D Operations Specialist on LMS assignments, content updates, and learning paths
Support LMS administration by ensuring content accuracy, version control, and appropriate placement within learning pathways
Evaluate new technologies and techniques to enhance learning engagement and development
Maintain strong technical proficiency in modern tools including virtual facilitation platforms, Microsoft Office, and learning content tools
Qualification
Required
Bachelor's degree in Education, Organizational Development, Human Resources, Psychology, or related field, or equivalent experience
5+ years of experience designing, developing, and delivering enterprise learning programs
5+ years of experience facilitating at the supervisor, manager, and executive levels
Strong understanding of adult learning theory, coaching practices, and leadership development methodologies
Demonstrated ability to manage cross-functional projects and partner with senior leaders
Excellent interpersonal, verbal, and written communication skills
Strong program management, prioritization, and organizational skills
Experience managing multiple initiatives simultaneously with high accuracy
Strong proficiency with MS Office, virtual meeting tools, and learning technology platforms
Advanced facilitation skills, including the ability to deliver engaging in‑person and virtual learning at the leadership level
Strong instructional design capabilities for complex, blended learning programs
Ability to consult with leaders to identify development needs and recommend learning solutions
Strong program management skills, including planning, execution, and evaluation
Solid understanding of leadership development, coaching techniques, and organizational change principles
Ability to mentor and support other L&D team members
Strong written and verbal communication skills, including executive‑ready materials
Ability to analyze evaluation data and apply insights to improve learning effectiveness
Preferred
Experience in financial services, credit unions, or similarly regulated environments
Experience with LMS administration and course authoring tools such as Articulate 360
Background in process improvement and change management
Professional certifications such as APTD, CPTD, or leadership coaching certifications
Demonstrated experience designing leadership programs or succession development curricula
Benefits
Free onsite parking
Annual time off and sick time accrued
11 Paid holidays
1 Personal floating day
Medical, Dental, Vision, Short- and Long-term Disability, Life and AD&D Insurance
Employee Assistance Program
Choose from a PPO medical plan or a High Deductible with a Health Savings Account
3% KCU funded Safe Harbor Contribution to your 401K
KCU will match up to 2% of your 401K contributions
All 401K contributions are 100% vested
Potential annual incentive in all roles within Kitsap Credit Union
Tuition reimbursement
8 hours of paid volunteer time off
Discounts on KCU's products and services
Enjoy unlimited ORCA transit access through KCU for less than $45 a year—your cost as an employee
Company
Kitsap Credit Union
Kitsap Credit Union helps employees to achieve more by helping them grow professionally through in-house trainings.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Shawn Gilfedder
President and Chief Executive Officer
C
Colin Morrison
Senior Vice President and CIO
Recent News
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