University of Central Florida · 18 hours ago
Systems Engineer I
The University of Central Florida is dedicated to fostering a conducive educational environment and is seeking a Systems Engineer I to join their Infrastructure Security team. The role involves providing technical support, administering network management tools, and maintaining enterprise security platforms to ensure the reliability and security of core network services.
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Responsibilities
Provides first-line technical support and assistance to internal teams and stakeholders regarding network and security tools. Responds to support tickets promptly and collaborates with teams to troubleshoot and resolve issues effectively
Assists with the administration and maintenance of network management tools, including: IP Address Management (IPAM), PRTG, Cisco and Extreme Management systems. Perform routine updates, basic troubleshooting, and configuration tasks under supervision. Monitor system alerts and help escalate issues appropriately to maintain network health and visibility
Provides support for enterprise security platforms, including Secret Server for credential and secrets management. Assist with permissions, vault organization, auditing tasks, and secure credential handling following established security policies
Supports senior engineers with tasks related to F5 load balancer operations, configuration updates, pool/node adjustments, and health monitoring. Azure Firewall policy updates, rule review, and traffic monitoring
Adheres to UCF Infrastructure ITIL processes, such as request change management procedures, ensuring all planned changes are properly reviewed, documented, and communicated. Coordinates with stakeholders to minimize disruption and ensure smooth implementation of changes
Maintains accurate and up-to-date documentation of system configurations, procedures, standards, and operational guidelines. Contributes to internal knowledge-sharing initiatives by creating and updating technical documentation
Develops and maintains automation for routine operational tasks, including system checks, monitoring activities, configuration updates, and report generation. Uses scripting and automation tools to streamline day‑to‑day workflows, reduce manual effort, and improve consistency across network and security operation
Qualification
Required
Bachelor's degree; or High School Diploma (or equivalent) and 4 years of relevant work experience in lieu of degree; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6)
Position requires a valid Class E driver's license
Preferred
1+ year of experience in a technical IT, infrastructure, security, or engineering support role, including internships, student worker positions, labs, or other hands-on environments
Relevant degree in Computer Engineering or Computer Science; or 4+ years of relevant professional experience in lieu of a degree
6+ months exposure to enterprise infrastructure, cloud platforms, or security technologies within an academic, enterprise, or internship setting
Basic working knowledge of Windows and/or Linux operating systems, including system administration tasks, troubleshooting, or scripting
Foundational understanding of networking concepts such as IP addressing, DNS, routing, firewalls, and network troubleshooting principles
Familiarity with cloud, virtualization, or hosted service models (IaaS, PaaS, SaaS), including general awareness of how these services are deployed and managed
General awareness of information security principles such as least privilege, authentication, patching, logging, and monitoring
Demonstrated ability to learn new technologies quickly and adapt to unfamiliar systems through research, testing, and iterative problem-solving/critical thinking
Effective written and verbal communication skills, including the ability to document procedures and explain technical concepts clearly to peers and stakeholders
A high level of initiative, curiosity, and ownership, with a strong interest in developing technical depth and taking on increasing responsibility over time
Benefits
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide.
Company
University of Central Florida
University of Central Florida is an American public research university in Orlando, Forida.
H1B Sponsorship
University of Central Florida has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (59)
2024 (51)
2023 (34)
2022 (28)
2021 (22)
2020 (42)
Funding
Current Stage
Late StageTotal Funding
$5.08MKey Investors
The Duke Energy FoundationUS Department of EnergyNational Institutes of Health
2024-09-17Grant· $0.07M
2024-09-17Grant· $1.4M
2022-03-14Grant· $3.6M
Leadership Team
Recent News
2025-12-11
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