Raas Infotek · 5 hours ago
Storage Backup Administrator
Raas Infotek is seeking a Storage Backup Administrator to serve as a technical point of contact for customer-facing escalations and infrastructure planning. The role involves collaborating with various teams to gather requirements, manage storage solutions, and ensure effective communication regarding technical improvements and incident management.
Responsibilities
Serve as a technical point of contact for customer-facing escalations and infrastructure planning
Engage with application, database, virtualization, and cloud teams to gather requirements and align infrastructure solutions
Participate in customer meetings to understand pain points and translate them into technical improvements
Provide clear, proactive communication on issue status, RCA, and preventive recommendations
Collaborate with vendors (Dell, NetApp, Veritas, Rubrik, Commvault) for Projects, escalated support
Act as an escalation point for complex storage and backup incidents
Perform performance tuning, capacity forecasting, and root cause analysis
Create and maintain documentation: architecture diagrams, SOPs, configuration guides
Familiar with monitoring tools – NetBackup OpsCenter, Rubrik Reports, CloudIQ, OnCommand
Follow ITIL processes for incident, change, and problem management
Strong analytical and troubleshooting skills
Effective communication and collaboration with cross-functional teams
Ability to manage and prioritize multiple high-impact issues simultaneously
Configure, provision, and manage storage across Dell PowerStore, Powermax, and NetApp FAS/AFF/FSXn platforms
Implement and manage LUNs, volumes, exports, and replication (SanpMirror, Snap Vault)
Perform advanced troubleshooting and RCA of storage issues (I/O latency, disk failure, zoning errors)
Manage Brocade SAN switches – zoning, port troubleshooting, ISL setup, firmware upgrades
Plan and execute storage migrations, firmware upgrades, and DR rehearsals
Manage NetApp features like FlexVol, Flex Group, SanpMirror, CIFS/NFS share configurations
Administer Commvault, Veritas NetBackup (Master/Media server, policies, catalog management, MSDP, AIR). Understanding of NBITA is add on
Configure and manage Rubrik CDM – SLA Domains, cloud archival. Good understanding on Indexing and Replication for DR
Troubleshoot failed backups/restores, ensure compliance with RTO/RPO and DR tests
Automate and optimize backup tasks using scripting (e.g., PowerShell, Python)
Integrate backup systems with virtualization and cloud platforms (VMware, AWS)
Perform regular health checks and backup success/failure reporting
Experience in NetBackup with Dell Data Domain administration (policy tuning, restores, cloud storage configuration)
Experience in Rubrik CDM – VM/NAS backups, SLA domains, replication and archival
Hands on work Experience in Commvault Backup Systems
Hands-on experience with Dell EMC PowerStore, Powermax
Experience NetApp ONTAP, SanpMirror, and CIFS/NFS architecture
Strong Brocade SAN fabric knowledge – zoning, monitoring, CLI troubleshooting
Qualification
Required
Serve as a technical point of contact for customer-facing escalations and infrastructure planning
Engage with application, database, virtualization, and cloud teams to gather requirements and align infrastructure solutions
Participate in customer meetings to understand pain points and translate them into technical improvements
Provide clear, proactive communication on issue status, RCA, and preventive recommendations
Collaborate with vendors (Dell, NetApp, Veritas, Rubrik, Commvault) for Projects, escalated support
Act as an escalation point for complex storage and backup incidents
Perform performance tuning, capacity forecasting, and root cause analysis
Create and maintain documentation: architecture diagrams, SOPs, configuration guides
Familiar with monitoring tools – NetBackup OpsCenter, Rubrik Reports, CloudIQ, OnCommand
Follow ITIL processes for incident, change, and problem management
Strong analytical and troubleshooting skills
Effective communication and collaboration with cross-functional teams
Ability to manage and prioritize multiple high-impact issues simultaneously
Configure, provision, and manage storage across Dell PowerStore, Powermax, and NetApp FAS/AFF/FSXn platforms
Implement and manage LUNs, volumes, exports, and replication (SanpMirror, Snap Vault)
Perform advanced troubleshooting and RCA of storage issues (I/O latency, disk failure, zoning errors)
Manage Brocade SAN switches – zoning, port troubleshooting, ISL setup, firmware upgrades
Plan and execute storage migrations, firmware upgrades, and DR rehearsals
Manage NetApp features like FlexVol, Flex Group, SanpMirror, CIFS/NFS share configurations
Administer Commvault, Veritas NetBackup (Master/Media server, policies, catalog management, MSDP, AIR)
Configure and manage Rubrik CDM – SLA Domains, cloud archival
Troubleshoot failed backups/restores, ensure compliance with RTO/RPO and DR tests
Automate and optimize backup tasks using scripting (e.g., PowerShell, Python)
Integrate backup systems with virtualization and cloud platforms (VMware, AWS)
Perform regular health checks and backup success/failure reporting
Experience in NetBackup with Dell Data Domain administration (policy tuning, restores, cloud storage configuration)
Experience in Rubrik CDM – VM/NAS backups, SLA domains, replication and archival
Hands on work Experience in Commvault Backup Systems
Hands-on experience with Dell EMC PowerStore, Powermax
Experience NetApp ONTAP, SanpMirror, and CIFS/NFS architecture
Strong Brocade SAN fabric knowledge – zoning, monitoring, CLI troubleshooting
Company
Raas Infotek
RAAS Infotek is a full spectrum global Information Technology services company, providing end-to-end business solutions.
H1B Sponsorship
Raas Infotek has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (52)
2024 (55)
2023 (62)
2022 (44)
2021 (61)
2020 (44)
Funding
Current Stage
Growth StageCompany data provided by crunchbase