Fairway Lawns and Command Pest Control · 11 hours ago
Dispatcher
Carrollton,TX,US
Full-time
Onsite
Entry, Mid Level
$18/hr - $20/hr
2+ years expFairway Lawns and Command Pest Control is a growing company seeking an experienced Dispatcher to join their dedicated team. In this role, you will be the communication hub between customers and service technicians, ensuring efficient scheduling and seamless service delivery.
Consumer Services
Responsibilities
Receive and dispatch service orders for technicians promptly and accurately
Oversee technician routes and track performance and efficiency throughout the day
Schedule, reschedule, and cancel service appointments as needed
Communicate effectively with technicians, relaying updates, messages, and job details
Proactively identify and resolve scheduling conflicts to minimize downtime
Maintain accurate call logs, schedules, and service data across multiple software systems
Generate and distribute reports for management as requested
Support general office functions and perform additional duties as assigned
Qualification
Required
2–5 years of customer service/Dispatching experience
Exceptional organization, time management, and multitasking abilities
Strong communication and problem-solving skills with a professional demeanor
Ability to learn and navigate multiple software systems efficiently
Proficient typing speed (50+ WPM)
High school diploma or equivalent
Preferred
Prior dispatching or scheduling experience in a service industry
Benefits
Health Insurance
Life Insurance
10 Days Paid Time Off per Year
8 Paid Holidays
401(k) Plan with Employer Match up to 3%
Company
Fairway Lawns and Command Pest Control
Established in 1979, Fairway Lawns and Command Pest Control consists of 15 locations in the Southeastern and Central United States.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Amber Easterly
Human Resources Business Partner
Company data provided by crunchbase