Western Union · 3 hours ago
Global Communications Manager
USA - FL - Miami
Full-time
Hybrid
Mid, Senior Level
$125K/yr - $150K/yr
5+ years expWestern Union is a global financial services company that is seeking a Global Communications Manager to join their high performing communications team. This role is responsible for driving strategic communications across business units and ensuring the global workforce has access to timely and engaging information.
Financial ExchangesFinancial ServicesInternetMobile PaymentsPayments
Responsibilities
Partner with business unit leaders to develop and execute communication strategies aligned with business objectives
Create compelling content including announcements, presentations, newsletters, talking points, and executive messages
Support product launches, organizational changes, and strategic initiatives with tailored communication plans
Serve as a communications advisor to business leaders, providing guidance on messaging, timing, and channel selection
Build and maintain strong stakeholder relationships across functions, teams, and global regions
Partner with teammates to manage daily intranet content operations
Ensure accuracy, consistency and adherence to brand and editorial standards
Develop and maintain content governance frameworks and editorial guidelines
Collaborate with content owners across the organization to keep information fresh and relevant
Monitor analytics and user behavior to improve content performance and engagement
Write, edit and produce engaging content for diverse global audiences
Translate complex business information into clear, accessible messaging
Create multimedia communications including articles, videos, infographics and interactive features
Maintain a content calendar and coordinate publishing schedules across channels
Ensure all content follows inclusive language and accessibility best practices
Enhance intranet user experience by improving navigation, organization and overall usability
Identify opportunities to improve information findability and drive employee engagement
Partner with IT and digital teams to develop platform enhancements and new features
Stay current with digital communication trends, technologies, and best practices
Support change management efforts related to intranet updates and new digital tools
Track and analyze communication performance metrics such as page views, engagement rates, and user feedback
Conduct regular content audits and manage content lifecycle, including archiving
Gather employee insights to inform communication strategy and improvements
Prepare reports on communication effectiveness and share recommendations with stakeholders
Qualification
Required
Bachelor's degree in communications, Public Relations, Marketing, Journalism, or related field
5–7 years of experience in corporate communications, marketing, public relations, or market research
Experience partnering with senior leaders and advising on communication strategies
Strong writing, editing and storytelling skills with the ability to simplify complex topics
Experience managing intranet platforms, digital communication tools, or employee engagement technologies
Ability to collaborate across global, cross-functional teams
Strong project management skills and attention to detail
Familiarity with analytics tools and data-driven communication practices
Knowledge of accessibility standards and inclusive communication principles
Benefits
Short-term incentives
Multiple health insurance options
Accident and life insurance
Access to best-in-class development platforms
Paid Time off
Medical, Dental and Life Insurance
Parental Leave
Global Adoption Assistance
Western Union Contribution to 401K
Company
Western Union
Western Union provides consumers and businesses with fast, reliable and convenient ways to send and receive money around the world.
5001-10000 employees
H1B Sponsorship
Western Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (93)
2024 (86)
2023 (101)
2022 (62)
2021 (90)
2020 (102)
Funding
Current Stage
Public CompanyTotal Funding
$800M2026-01-09Post Ipo Debt· $800M
2006-10-02IPO
Leadership Team
Nicolas Levi
Regional Vice President Middle East Afghanistan Pakistan
Ashutosh Shinde
Head - Technology Engineering Center (India)
Recent News
Fintechnews Middle East
2026-02-02
TechAfrica News
2026-02-02
The Motley Fool
2026-01-24
Company data provided by crunchbase