Legacy IT, LLC · 16 hours ago
Information Technology Technician
Legacy IT is a dedicated team of professionals with 38 years of combined experience in providing comprehensive IT solutions. They are seeking an Information Technology Technician to handle day-to-day responsibilities, including diagnosing and troubleshooting hardware and software issues, providing technical support, and assisting end-users with resolving technical concerns.
Responsibilities
Diagnosing and troubleshooting hardware and software issues
Providing technical support
Responding to service requests
Assisting end-users with resolving technical concerns
Maintaining systems to ensure optimal performance
Delivering training when necessary
Qualification
Required
Strong abilities in Troubleshooting and Technical Support
Comprehensive knowledge of Information Technology with hands-on experience in system management
Excellent Customer Service skills, with a focus on identifying and addressing client needs effectively
Ability to deliver training sessions and technical guidance to non-technical users
Proficiency in software and hardware installation, maintenance, and repair
Strong organization and multitasking skills in a fast-paced environment
Preferred
Experience with network systems and cybersecurity is a plus
Associate's or Bachelor's degree in Information Technology or a related field is preferred; certifications such as CompTIA A+, Network+, or similar are advantageous
Company
Legacy IT, LLC
Legacy IT is a team of 12 with 38 years combined experience to act as your company's IT Team.
Funding
Current Stage
Early StageCompany data provided by crunchbase