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Relationship Manager - Workplace Banking Program jobs in United States
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U.S. Bank · 15 hours ago

Relationship Manager - Workplace Banking Program

positionChicago, IL
timeFull-time
remoteHybrid
senioritySenior Level, Lead/Staff
money$120K/yr - $141K/yr
date10+ years exp
U.S. Bank is on a journey to help customers and businesses make better financial decisions. The Relationship Manager role focuses on leading employer and client relationships, driving business development, and enhancing operational performance within the Workplace Banking Program.
BankingFinancial ServicesInsuranceMortgageWealth Management

Responsibilities

Lead high value employer and client relationships that strengthen market position and fuel sustainable growth
Serve as a trusted advisor to key partners, ensuring long term satisfaction while proactively identifying opportunities to deepen engagement and expand footprint
Drive new business development by uncovering opportunities within existing partnerships and pursuing new employer relationships aligned with growth strategy
Cultivate influence, build trust, and translate client needs into actionable solutions to advance the program’s impact
Collaborate across internal teams to elevate operational performance through strategic planning, process optimization, and high standards execution
Champion continuous improvement, streamline workflows, and support client training to ensure an exceptional end to end experience
Make confident decisions, demonstrate strong commercial instincts, and anticipate client needs before they arise

Qualification

Consumer banking expertiseClient relationship managementProject managementConsultative sellingAccount managementCommunication skillsSituational leadershipConflict resolutionPresentation skillsInterpersonal communication

Required

Master's degree, or equivalent work experience
10 or more years of experience in project management activities

Preferred

Experience leading and expanding large enterprise employers
Expertise in consumer banking products and services
Proven ability to grow and deepen existing client relationships
Executive presence with strong communication and influence skills
Advanced relationship building and consultative selling capabilities
Broad knowledge of account management, project leadership, operations, and logistics
Ability to manage multiple priorities and deadlines in a complex environment
Demonstrated strength in client service, situational leadership, and conflict resolution
Excellent presentation, written, and interpersonal communication skills

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Company

U.S. Bank

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Glassdoor3.6
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At U.S.
dateFounded in 1968
location
Minneapolis, Minnesota, USA
people-size10001+ employees
web-link
http://www.usbank.com

Funding

Current Stage
Public Company
Total Funding
$991M
Key Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO

Leadership Team

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John C Stern
CFO
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Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
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