Local Crafts · 2 hours ago
ERP Systems Manager
Local Crafts is a company dedicated to helping people love what they make. They are seeking an ERP Systems Manager to serve as the strategic owner of their NetSuite ERP system, ensuring technology infrastructure supports business growth while maintaining data integrity and compliance.
E-CommerceRetail
Responsibilities
Serve as the primary administrator for the NetSuite ERP system, ensuring optimal configuration, maintenance, and usage
Manage user accounts, roles, permissions, and system access to ensure data security and compliance
Develop, implement, and maintain workflows, customizations, saved searches, and reports to meet business needs
Oversee system configuration across [insert scale details: e.g., 50+ users, 3 subsidiaries, processing 10,000+ transactions monthly]
Develop and execute long-term NetSuite strategy aligned with business objectives and growth plans
Analyze system performance and costs, identifying opportunities for optimization and efficiency gains
Partner with finance leadership on cost management initiatives and financial system improvements
Evaluate and recommend new NetSuite modules or third-party integrations to support business needs
Collaborate with cross-functional teams (Finance, Operations, Warehouse, IT, Planning & Allocation) to gather requirements and improve system functionalities
Identify opportunities for automation and process improvements within the NetSuite environment
Regularly evaluate and deploy NetSuite updates, patches, and new modules
Stay updated on NetSuite's latest features, trends, and developments to recommend future enhancements
Oversee data integrity, including data imports, cleansing, and validation
Manage system integrations with third-party applications and APIs, ensuring seamless data exchange
Lead NetSuite implementation projects, upgrades, and enhancements from planning to execution
Document business processes, technical configurations, and user manuals for training and reference
Manage project timelines, resources, and stakeholder communications
Provide ongoing technical support to end users, troubleshooting issues and ensuring system reliability
Develop and deliver training programs for new and existing users
Act as a liaison between technical teams and non-technical stakeholders, translating business needs into system solutions
Ensure compliance with company policies, industry regulations, and NetSuite best practices
Monitor system performance, resolve potential issues proactively, and ensure data security and backup protocols are in place
Maintain audit trails and documentation for compliance purposes
Qualification
Required
5+ years of experience as a NetSuite Administrator or ERP Systems Manager
NetSuite Administrator Certification (required)
Strong technical proficiency in NetSuite customization including SuiteScript, SuiteFlow, SuiteBuilder, and SuiteAnalytics
Experience with system integrations, APIs, and data migration
Working knowledge of SQL and data analysis tools
Bachelor's degree in Computer Science, Information Systems, Finance, or related field
Demonstrated project management experience with ability to manage multiple priorities
Excellent communication skills with ability to translate technical concepts for non-technical audiences
Strong analytical and problem-solving abilities
Preferred
NetSuite ERP Consultant Certification or SuiteFoundation Certification
Experience in retail, e-commerce, or distribution industries
Advanced SuiteScript 2.0/2.1 development experience
Experience with warehouse management systems (WMS) and inventory management
Knowledge of financial processes including revenue recognition, procurement, and financial reporting
Project Management Professional (PMP) or similar certification
Experience implementing NetSuite from scratch or leading major system migrations
Benefits
Eligibility for the company’s profitability bonus plan.
Multiple medical, dental and vision plan options with company contributions to the premium costs.
Healthcare Savings and Flexible Spending Accounts
Company-paid life, short- and long-term disability benefits
401(k) Retirement Plan with employer match.
Generous Paid Time Off, Parental Leave, and holiday pay policies.
Employee Discounts as all Local Crafts companies.
Company
Local Crafts
Local Crafts Group (formerly Premier Needle Arts / Crafts Americana Group) is on a mission to help you love what you make.
Funding
Current Stage
Growth StageRecent News
peprofessional.com
2025-04-25
Company data provided by crunchbase