Constellis · 7 hours ago
IT Support Specialist
Washington, DC
Full-time
Onsite
Entry Level
$38.46/hr - $38.46/hr
1+ years expConstellis is a company focused on providing user support for software technologies in the FPS PTS program. The IT Support Specialist will resolve incoming user support requests and ensure the operability of the Post Tracking System tablets, along with troubleshooting and training users on the system.
Risk ManagementSecurity
No H1B
Security Clearance Required
Responsibilities
Ensure the company Post Tracking System (PTS) tablets are completely operable at all times
Maintain PTS tablets, build, troubleshoot, configure and manage
Administer and troubleshoot PTS
Troubleshoot network connectivity issues
Train users, supervisors and managers on PTS
Other duties as assigned
Qualification
Required
One year of IT Customer Support experience required
Ability to obtain a security clearance
Ability to test software and hardware to evaluate ease of use and whether product will aid user in performing work
Write and/or revises user training manuals and procedures
Train users on software and hardware onsite or in classroom
Technical support experience: Microsoft Windows 2008/2012 Server
Technical support experience: Microsoft Active Directory
Technical support experience: Microsoft Exchange
Technical support experience: Microsoft Office 365
Technical support experience: Microsoft Windows 7 / 10
May be required to lift and carry awkward items weighing up to 25 lbs
Requires intermittent standing, walking, sitting, squatting, stretching and bending throughout the workday
Work is typically based in a busy office environment and subject to frequent interruptions
Business work hours are Monday-Friday from 8:00 am to 5:00 pm, however some extended or weekend hours may be required
Preferred
Bachelor's degree preferred
Benefits
Competitive compensation
Flexible benefits package
Company
Constellis
Constellis is a provider of operational support and risk management services to government and commercial clients.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-08-12Acquired
Leadership Team
Andrew Hartsog
Vice President and Special Projects
Marissa Holdorf
Chief Human Resources Officer
Recent News
Maryland Daily Record
2025-12-21
Washington Technology
2025-11-01
2025-09-19
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