JPMorganChase · 20 hours ago
Business Operations Associate - Systems Access & Entitlements
10 S Dearborn St, Chicago, IL, 60603, US
Full-time
Onsite
New Grad, Entry Level
$69K/yr - $107K/yrJPMorganChase is one of the oldest financial institutions, providing innovative financial solutions globally. The Business Operations Associate will empower Global Banking front office teams by streamlining systems access workflows and enhancing operational efficiency while ensuring compliance with risk management standards.
Asset ManagementBankingFinancial Services
Responsibilities
Serve as the primary point of contact for user alignment and system entitlements across Global Banking front office and Business Operations
Review and approve non‑automated entitlement requests from front‑office managers, reducing administrative burden while enforcing least‑privilege standards
Translate RBAC concepts into clear, business‑friendly language; align stakeholders on role definitions, standards, and change adoption
Define and evolve role criteria (RBAC, and where appropriate ABAC), establish segregation‑of‑duties guardrails, and remediate over‑provisioning and gaps
Execute ad‑hoc and scheduled recertifications; monitor dashboards and reports for inappropriate access; document business justification for exceptions and close remediation within SLAs
Plan coverage for transfers, backfills, and org changes to prevent access gaps and ensure continuity
Own weekly transfers, user alignment, and application updates; prioritize effectively in a fast‑moving environment
Analyze high‑volume access data and exception trends; build metrics and reporting (e.g., time‑to‑access, exception rates, remediation aging) using tools such as Excel and Alteryx
Partner with Sales, Product, Technology, and RBAC advisory teams to streamline provisioning workflows and automate repetitive tasks with standardized playbooks
Prepare audit‑ready documentation and evidence; support internal/external reviews and drive continuous improvements that enhance efficiency and resilience
Qualification
Required
Seasoned in identity and access management, controls/risk operations, and adjacent banking/technology roles
Comprehensive knowledge of Role Based Access Controls (RBAC), least privilege, segregation of duties, and the provisioning/recertification lifecycle
Strong stakeholder and communication skills, with the ability to translate business needs into simple, effective processes and controls
Fluent with data, including advanced Excel (pivot tables, lookups)
Proven problem-solving and analytical skills, able to derive insights from large datasets and drive action
High attention to detail with a bias for swift, accurate execution; comfortable managing multiple priorities and adapting to change
Audit-ready mindset and ability to create documentation with clear, concise writing and organization
Curious and ownership-driven approach, with a collaborative, positive attitude and team spirit
Preferred
Experience with Alteryx or similar tools
Experience with SQL/BI
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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