RTX · 5 hours ago
Operations Quality Manager
US-MA-ANDOVER-AN2 ~ 352 Lowell St ~ AN2 HAMPSHIRE BLDG
Full-time
Onsite
Mid, Senior Level
$108K/yr - $204K/yr
6+ years expRTX is a company dedicated to defending freedoms and deterring aggression, leveraging over 100 years of engineering expertise. They are seeking an Operations Quality Manager to assure product and process quality, focusing on product compliance, customer satisfaction, and continuous improvement.
AerospaceManufacturingSecuritySensorTelecommunications
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Establish baseline factory metrics (e.g., scrap, rework, FPY), identify key drivers, forecast future demand, and highlight improvement opportunities
Partner with Manufacturing Defect Prevention teams to align on top priorities using baseline data and forecasts to drive containment, root cause analysis, and corrective action implementation
Conduct process walks, operator observations, and lead manufacturing team discussions to reduce process variation and improve performance
Lead Advanced Product Quality Planning (APQP) initiatives, including PFMEA, Control Plans, and SPC, using baseline metrics and projected demand
Identify supplier escapes or issues and ensure proper containment and feedback to the Supplier Quality Management team
Verify and validate implemented improvements to assess effectiveness
Qualification
Required
Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) or other technical field of study, and a minimum of eight (8) years related engineering experience or six (6) years with an Advanced degree
Manufacturing process experience in one of the following processes (assembly, inspection, test)
Previous experience working in cross functional process improvement teams
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Preferred
Demonstrated knowledge of key process characteristics and ability to implement effective process control techniques
Experience with industry technical standards, interpreting drawings, work instructions, Bill of Materials (BOMs), consumable materials control, process disciplines and tool control
Previous experience to identify issues and baseline shifts quickly, performing DOE analysis, Failure Modes and Effects Analysis and initiating involvement of Process and Product Engineers to resolve
Proven success managing professionals with engineering backgrounds, building, and leading high performing teams and achieving business goals and objectives
Excellent collaboration, verbal and written communications and interpersonal skills; ability to effectively persuade and influence through positive communications with stakeholders, team members, suppliers, management
Experience communicating complex engineering issues to all levels of the organization in a professional, engaging, and conclusive manner
Six Sigma, Lean and / or American Society for Quality (ASQ) Certifications
Experience leading Systemic Root Cause Analysis and Corrective Action activities
Experience with and knowledge of ISO 9001 or AS9100
Benefits
Parental (including paternal) leave
Flexible work schedules
Achievement awards
Educational assistance
Child/adult backup care
Medical
Dental
Vision
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Employee assistance program
Employee Scholar Program
Paid time off
Holidays
Company
RTX
RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.2MKey Investors
LIFT Ecosystem Accelerator
2024-02-22Grant· $0.2M
2019-06-09Acquired
2010-01-14Grant· $3M
Leadership Team
Daniel Conroy
Chief Technology Officer - Digital
Kevin DaSilva
Corporate Vice President & Treasurer
Recent News
2026-02-02
Company data provided by crunchbase