T-Mobile · 8 hours ago
Leave of Absence Consultant
T-Mobile is a leading telecommunications company that invests in its employees through comprehensive benefits and development opportunities. The Leave of Absence Consultant role involves managing leave requests, ensuring compliance with regulations, and providing guidance to employees and HR on leave and disability-related matters.
InternetMobileTelecommunicationsWireless
Responsibilities
Manages complex requests for accommodation due to employee medical condition; maintaining compliance with all federal, state and local disability regulations. Maintains a working knowledge of job types/essential functions of all areas of the business
Initiates and facilitates as appropriate the interactive process with employees, HR and supervisors
Provides detailed written summaries of interactions with employees, supervisors, and/or other personnel as appropriate
Acts as internal advising resource to HR and other organizational partners for accommodation questions
Remains current on disability related regulations and standards through participation in appropriate professional organizations and ongoing education
Focuses on employee advocacy while providing objective and strategic support to the business
Provides expert and objective advice, coaching, and counsel to leaders and employees on leave and disability related programs, policy and procedures
Oversight and audit of the accuracy of eligibility and entitlement for leave of absence and T-Mobile processes and procedures are completed within accepted timeframes completed by our vendor
Communicates with our vendor, employees, managers and HR regarding leave of absence decisions
Provides accurate information related to difficult situations with a professional and ethical demeanor (for example escalations, suspicion of fraudulent activity related to leave of absence, potential employment action, and provides information for EEOC or legal investigations)
Evaluates and applies federal and state legislation to T-Mobile practices and expertise to build trusted relationship with HR or field partners
Advises and educates managers, employees and HR regarding disability rights and employer responsibilities related to requests for leave of absence as a reasonable accommodation under the ADAAA regulations
Ensure accurate LOA case determination and leave usage calculations and confirms accurate LOA status in HR, Timekeeping and Payroll databases
Provides effective service, consultation and resolution of employee relation inquiries related to all leave of absence types and short or long-term disability
Regularly confer with T-Mobile's legal department and HR partners to ensure consistent application of leave of absences policies and processes and seeks legal guidance when appropriate to maintain compliance with applicable laws and regulations. Provide timely research and response to medium to high-level complex inquiries from T-Mobile Legal or other investigative team inquiries
Interacts with various internal and external partners including disability vendors, healthcare providers, payroll, compensation/commissions, legal, workplace relations, workers’ compensation, loss prevention and others to ensure timely processing of leave of absence requests
Advise management of trends and issues, as well as recommended course of action
Qualification
Required
Bachelor's degree in Human Resources or related field or equivalent experience
3-5+ years of experience within HR
1+ year of experience facilitating the interactive accommodation process
Customer service skills to handle the sensitive and delicate personal situations that involve leave and disability. Builds commitment and overcomes resistance. Provides timely and thorough responses to inquiries and continuously finds way to improve and promote the service experience
Demonstrated decision making skills
Communicates both verbally and in writing in an articulate, thorough responsive manner. Demonstrated skill in written correspondence both through e-mail and formal letter writing
Solid attention to detail and passion for high-quality work product
3 or more years of experience in administering, assessing and coordinating mandated leaves, return to work and disability accommodation related to employment
Requires customer focus, change & innovation, critical thinking, relationship building, talent management, results focus and inspirational leadership. Provide consultation that builds trust and is committed and focused on the improvement of the employee experience
At least 18 years of age
Legally authorized to work in the United States
Preferred
Knowledge and ability to interpret federal, state, and local leave regulations
Experience in reporting, understanding of leave and/or disability analytical data
Experience working in a Disability Management Database
Conversant with HRIS/Timekeeping systems such as Workday, SAP, Kronos
CPDM or PHR preferred
Benefits
Annual stock grant
Employee stock purchase plan
401(k)
Access to free, year-round money coaches
Company
T-Mobile
T-Mobile is a telecommunications company that provides wireless communication services, including mobile phone and internet services. It is a sub-organization of Deutsche Telekom.
H1B Sponsorship
T-Mobile has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (533)
2024 (457)
2023 (433)
2022 (674)
2021 (522)
2020 (320)
Funding
Current Stage
Public CompanyTotal Funding
$17.37B2026-01-05Post Ipo Debt· $2B
2025-10-06Post Ipo Debt· $2.8B
2024-09-23Post Ipo Debt· $2.5B
Recent News
2026-02-04
2026-02-04
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