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Toast · 16 hours ago

Staff Software Engineer

Toast creates technology to help restaurants and local businesses succeed in a digital world. They are looking for a hands-on Staff Software Engineer to join the AI & Strategy Engineering team, responsible for building tools designed to enhance the sales team's operations and implementing Machine Learning solutions.
DeliveryPoint of SaleSaaS
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Hands-on Execution: Spend the majority of your time "hands-on-keyboard," architecting and coding high-performance backend services and ML pipelines
0-to-1 Development: Build and prototype new internal products from scratch that leverage LLMs and Agentic AI to automate account research, lead prioritization, and complex quoting logic
Core Intelligence Models: Design and implement ML models that provide real-time recommendations to sales users, reducing manual entry and increasing deal velocity
Infrastructure Integration: Develop the backend connective tissue between our custom quoting engine, Salesforce, and internal data lakes to ensure a seamless, low-latency end-to-end experience
Technical Problem Solving: Act as a domain expert to solve complex synchronization and architectural challenges across the GTM stack, ensuring systems are scalable and resilient
Quality & Mentorship: Drive engineering excellence through rigorous code reviews, automated testing, and by modeling best practices for SE1-SE3 engineers on the team
Build Great Products: Deliver significant core capabilities that have broad impact; take high-level goals and turn them into sequenced, production-ready code
Problem Solve: Anticipate shifts in product needs and build flexible, decoupled backend systems that can evolve with our AI strategy
Deliver Quality: Ensure the reliability of GTM tools by building deep observability into every service you ship

Qualification

Backend languagesMachine Learning modelsSystems ArchitectureSalesforce integrationEvent-driven architecturesTechnical Problem SolvingQuality AssuranceMentorship

Required

Extensive experience in backend languages (Java, Go, Python) with a track record of building complex, distributed systems
Practical, hands-on experience deploying Machine Learning models and building with LLMs (e.g., LangChain, RAG architectures, or Model Fine-tuning) in a production environment
Experience building or deeply integrating with complex enterprise software, specifically custom quoting engines or CRM internals (Salesforce Apex/LWC)
Ability to design event-driven architectures and manage data flow across disparate systems with high integrity
Bachelor's or Master's degree in Computer Science, or a related technical field

Preferred

Experience building internal 'Sales Tech' or 'Fintech' tools that directly impact revenue
Familiarity with AWS data services (SageMaker, Lambda, SQS)
A passion for removing 'human-in-the-loop' friction through intelligent automation

Benefits

Cash compensation (overtime, bonus/commissions, if eligible)
Benefits
Equity (if eligible)

Company

Toast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry.

H1B Sponsorship

Toast has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (32)
2023 (39)
2022 (66)
2021 (29)
2020 (17)

Funding

Current Stage
Public Company
Total Funding
$961.95M
Key Investors
12 West CapitalBessemer Venture Partners,Greenoaks,Tiger Global Management,TPGTCV,Tiger Global Management
2021-09-22IPO
2020-11-23Secondary Market· $60M
2020-02-14Series F· $400M

Leadership Team

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Aman Narang
CEO and Co-Founder
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Steve Fredette
Co-founder and President
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Company data provided by crunchbase