Kroger · 13 hours ago
Associate Experience Manager
1014 Vine St, Cincinnati, OH, 45202, US
Full-time
Onsite
Mid Level
3+ years expKroger is a leading grocery retailer seeking an Associate Experience Manager to enhance the associate experience across the organization. The role involves developing and executing strategies that foster a positive work environment and improve engagement and retention through collaboration with internal stakeholders.
GroceryMarketingMeat and PoultryRetailRetail Technology
Responsibilities
Design and execute strategic initiatives that align the associate experience with Kroger’s business goals and Associate Experience strategy, translating vision into tangible outcomes
Design and lead programs that promote associate recognition, support well-being, and promote a culture of inclusion and belonging
Collaborate with Associate Experience leadership teams to assess engagement levels and implement improvement plans that drive measurable results
Partner with Associate Research teams to facilitate feedback loops through surveys, focus groups, and listening sessions, ensuring that associate voices inform the associate experience strategy
Partner cross-functionally with corporate functions to enhance the holistic associate experience in stores, sites, and offices
Serve as a subject matter expert in experience design and partner across Associate Experience to scale experience design as a core leadership capability
Manage high-impact projects that improve the associate experience across retail, business units and corporate functions
Travel up to 25% to associate-based sites (division offices, distribution centers, etc.)
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualification
Required
3+ years of experience in employee engagement, human resources, or operations within a retail or service-oriented environment
Excellent communication and relationship-building skills
Proven ability to manage multiple stakeholders and drive accountability across teams
Excellent attention to detail
Excellent follow-up and follow through skills
Independent decision-making abilities
Preferred
Bachelor's degree in Human Resources, Business Administration, Communications, or related field
Experience with survey tools, data analysis, and reporting
Any experience in a Kroger Division or Retail Operations role
Familiarity with grocery retail operations
Company
Kroger
Kroger is a grocery retail store that provides a wide variety of product for customers and community.
10001+ employees
H1B Sponsorship
Kroger has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (64)
2023 (71)
2022 (63)
2021 (20)
2020 (29)
Funding
Current Stage
Public CompanyTotal Funding
unknown1984-09-28IPO
Leadership Team
Ronald Sargent
Interim Chief Executive Officer
Recent News
2026-01-16
2026-01-12
Morningstar.com
2026-01-11
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