Ambience Healthcare · 1 day ago
Clinician Success Manager
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $135K/yr
5+ years expAmbience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, aiming to reduce administrative burden in healthcare. The Clinician Success Manager will build relationships with clinical leaders, drive adoption of the platform, and optimize workflows to enhance clinician engagement and satisfaction.
Artificial Intelligence (AI)Health CareInformation TechnologyMedical
Responsibilities
Transform Clinical Champions into Movement Leaders: You'll identify and cultivate relationships with the most influential clinical stakeholders in each account. You'll convert these key stakeholders into active advocates who champion Ambience amongst their colleagues, creating a ripple effect that drives widespread adoption across the clinical population
Architect Clinical Success at Scale: You'll quickly map the stakeholders at each account, establishing yourself as the trusted advisor to clinical leadership. Through strategic touchpoints, you'll transform initial skepticism into sustained enthusiasm, ensuring strong utilization amongst providers who regularly use our platform
Drive Measurable Clinical ROI: You'll own the metrics that matter most to clinical success monitoring performance, implementing targeted interventions when needed and working in partnership with Care Transformation Executives to evangelize Ambience’s ROI with customers
Revolutionize Clinical Workflows: Acting as the voice of the clinician, you'll identify and implement meaningful workflow optimizations that deliver quantifiable efficiency gains and make clinicians' lives tangibly better. You'll systematically capture clinical insights and translate them into product improvements, directly influencing our roadmap while creating scalable engagement playbooks that become team-wide best practices
Build the Future of Clinical Engagement: You won't just manage relationships—you'll design repeatable systems for clinical success. Your frameworks will become the gold standard for how we engage clinical stakeholders, ensuring every clinician who touches Ambience experiences the same exceptional journey from skeptic to advocate to evangelist
Qualification
Required
5+ years of experience in healthcare SaaS, clinical implementation, or client success in a provider-facing role
Demonstrated track record of supporting physicians and operational leaders through workflow coaching
Extensive experience managing go-lives and supporting high-impact rollouts
Proven history of improving workflows in direct collaboration with frontline clinicians
Strong executive presence and stakeholder management skills
Ability to translate complex user needs into actionable insights
Mission-aligned, data-driven, and impact-focused approach to improving healthcare delivery
Benefits
Health, dental, and vision coverage
Quarterly retreats
Unlimited PTO
401(k) plan with matching
Company
Ambience Healthcare
Ambience Healthcare develops an AI operating system used for documentation, coding, and clinical workflows in healthcare organizations.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$319.29MKey Investors
Andreessen Horowitz,Oak HC/FTKleiner Perkins,OpenAI Startup Fund
2025-07-29Series C· $243M
2024-02-06Series B· $70M
2022-04-25Series A
Leadership Team
Nikhil Buduma
Co-Founder & CEO
Michael Ng
President & Chairman
Recent News
Morningstar.com
2026-02-03
2026-01-10
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