Legends Global · 21 hours ago
Tech Training Specialist - Raymond James Stadium
Legends Global is a hospitality management company that has evolved into an experiential services agency. They are seeking a Tech Training Specialist to train front-line staff on point-of-sale devices during events, ensuring accurate transactions and an exceptional guest experience.
HospitalityMarketingSports
Responsibilities
Train operators in the use of P.O.S. devices before and during events
Monitor stands for consistency of operations during events
Assist operators with any questions on how to correctly complete a transaction
Ensure that guests are receiving the best possible experience and are satisfied with their visit
Assess and prioritize issues and requests accordingly to minimize operational impact
Maintain a thorough knowledge of the organization and adhere to all standards and practices
Initiate and implement improvements to areas of responsibility
Performing additional related duties, tasks, and responsibilities as required
Qualification
Required
Excellent communication skills
Ability to effectively influence others
Ability to make decisions quickly
Exhibit a high-level of maturity
Previous experience in training in both one-on-one and group settings
Experience with POS systems, preferably Clover Sport
Solid analytical and problem-solving skills
Proven ability to organize, manage, and complete multiple tasks in an efficient and timely fashion
Ability to establish and maintain effective working relationships with all internal and external stakeholders
Strong verbal and written communication skills, with the ability to communicate with all levels of staff
Must be able to adapt to environment changes immediately
Availability open to event-based schedule, including late hours and weekends
Ability to be on feet and walk long distances
Ability to lift items up to 50 lbs
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
Preferred
Basic understanding of PCI risk and compliance
Company
Legends Global
Legends Global is the premier partner to the world's greatest live events, venues and brands.
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
New Mountain Capital
2017-05-04Series Unknown
Recent News
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