Flogistix · 8 hours ago
IT Site Support Technician
Flogistix is a dynamic manufacturing facility seeking a proactive IT Support Specialist to join their team. The role involves providing technical support to end-users, resolving IT support tickets, and assisting with hardware and software maintenance in a fast-paced environment.
EnergyOil and Gas
Responsibilities
Provide onsite and remote technical support to end-users across the manufacturing site
Respond to and resolve IT support tickets in a timely and professional manner
Assist with workload overflow from centralized IT support staff
Set up and maintain hardware (PCs, printers, mobile devices) and software systems
Deliver employee training on IT tools, systems, and security best practices
Support network connectivity, device configuration, and troubleshooting
Collaborate with cross-functional teams to ensure smooth technology operations
Travel occasionally to other company sites for support and training needs
Qualification
Required
2+ years of experience in IT support or help desk roles
Strong knowledge of Windows OS, Microsoft 365, and common enterprise applications
Experience supporting hardware, peripherals, and basic networking
Excellent communication and customer service skills
Ability to work independently and manage multiple priorities
Valid driver's license and ability to travel as needed
Preferred
Spanish
Experience in manufacturing or industrial environments
Familiarity with ticketing systems (e.g., ServiceNow, Jira)
Basic proficiency with Windows environment including Windows 11, M365 applications, and desktop troubleshooting
Certifications such as CompTIA A+, Network+, or Microsoft MCP are a plus
Company
Flogistix
Flogistixis an oil and gas optimization company that utilizes an engineered approach.
H1B Sponsorship
Flogistix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2024-06-20Acquired
Leadership Team
Recent News
2026-01-16
2024-02-01
Company data provided by crunchbase