Press Ganey · 5 hours ago
Transcription Specialist
United States
Full-time
Remote
Entry Level
$17.20/hr - $18.44/hr
1+ years expPress Ganey is the leading experience measurement, data analytics, and insights provider for complex industries. The Transcription Specialist plays a critical role in maintaining the quality and consistency of project deliverables by reviewing, cleaning, and proofreading written responses to ensure clarity and alignment with project guidelines.
Health Care
Responsibilities
Conducts thorough proofreading of responses to correct grammar, spelling, punctuation, and tone
Uses transcription platforms and cleaning tools efficiently
Manages workload to meet tight deadlines, prioritizes high-volume projects, and communicates progress to Supervisor or Team lead to ensure timely delivery
Maintains acceptable accuracy according to established guidelines (99.5%)
Works closely with Supervisor, Team Lead, and other team members to resolve issues, share feedback, and maintain workflow efficiency
Verifies that responses align with project-specific instructions
Flags unclear or inappropriate content for further review
Performs other duties as may be appropriately required
Willingness to be cross trained for other roles within the department as needed, supporting team flexibility and operational continuity
Qualification
Required
1–2 years of experience in transcription, data cleaning, or proofreading roles
Excellent command of written English, including grammar, sentence structure, spelling and punctuation
Strong working knowledge of Microsoft 365 applications
Ability to work independently and collaboratively within a team
Strong attention to detail and ability to spot inconsistencies
Prior experience working with Ascribe and OMNI
High school graduate or equivalent required
Preferred
Experience working with high-volume projects or fast-paced environments is a plus
Associate's degree preferred
Benefits
Competitive benefits package
Company
Press Ganey
Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise.
1001-5000 employees
H1B Sponsorship
Press Ganey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (6)
2023 (8)
2022 (9)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknown2013-01-02Acquired
Leadership Team
Greg Freiberg
Chief Financial Officer
Darren Dworkin
President & COO
Company data provided by crunchbase