PetSafe Brands · 9 hours ago
IFB Customer Sales and Support Specialist
United States
Full-time
Remote
Entry Level
1+ years expPetSafe Brands is dedicated to improving the lives of pets and their owners. They are seeking a Customer Sales and Support Specialist to assist customers with their pet product needs through excellent service and sales skills, aiming to enhance customer loyalty and revenue.
Health CarePet
Hiring Manager
Taylor Spruell
Responsibilities
Provide our customers with excellent service
Offer and sell our vast array of products by finding product solutions which meet the customer’s and their pet’s needs
Identify the customer’s product issues and provide problem solving troubleshooting and assistance so they may best utilize their product to keep their pets happy and safe
Follow policies & procedures to ensure quality & consistency on every customer interaction
Consistently meet and exceed Customer Care accountabilities
Qualification
Required
HS diploma or GED
Ability to offer, promote and sell products/services to existing and prospective customers
Great communication skills
Ability to type at least 40 words per minute
Ability to utilize a computer to open, resolve, categorize, close tickets and support cases within the system
Passionate about improving the customer experience
Ability to thrive in a fast-paced environment with change
Preferred
1 - 3 years of Customer Service experience preferred
Company
PetSafe Brands
PetSafe brand has become an essential component of pet families' lives through innovation, worldwide.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$925M2024-10-14Debt Financing· $925M
Recent News
2025-11-03
Company data provided by crunchbase