Mobilelink · 15 hours ago
Director of Loss Prevention
Mobilelink is a company that focuses on telecommunications and retail. The Director of Loss Prevention is responsible for overseeing loss prevention initiatives, protecting company assets, and ensuring a safe working environment while collaborating with various teams to mitigate risks.
Telecommunications
Responsibilities
Develop and implement regional loss prevention strategies aligned with company goals and objectives
Conduct regular audits and assessments to identify areas of potential loss, including theft, fraud, and operational inefficiencies
Analyze shrinkage data and trends to identify risks and provide actionable insights to improve operational performance
Train store management and staff on loss prevention techniques, internal policies, and security protocols
Create training programs focusing on theft prevention, fraud detection, and customer/employee safety
Ensure compliance with all company policies and procedures related to loss prevention and security
Lead investigations related to internal and external theft, fraud, and other security violations
Collaborate with law enforcement and other external agencies as necessary to resolve investigations
Respond to emergency situations such as theft, vandalism, or other threats, ensuring a quick and effective resolution
Work closely with store leadership to assess and mitigate risks related to employee and customer safety, physical security, and asset protection
Conduct safety audits and recommend improvements to minimize accidents, injuries, or other safety-related incidents
Monitor the use of security systems, including CCTV, alarms, and access controls, to ensure optimal performance
Partner with regional and corporate leadership to drive loss prevention initiatives and contribute to broader operational goals
Prepare and present regular reports on shrinkage, risk assessments, investigations, and corrective action plans
Work cross-functionally with HR, legal, and operations teams to align loss prevention strategies with overall business objectives
Qualification
Required
Education: Bachelor's degree in criminal justice, business administration, or related field (preferred but not required with relevant experience)
10+ years of experience in loss prevention or asset protection, with a minimum of 5 years in a regional location management role overseeing 400+ locations along with people management
Prior experience in the Wireless Industry OR Retail Loss Prevention, with an understanding of the unique challenges in mobile technology and telecommunications
Strong knowledge of theft and fraud prevention, inventory management, and operational shrinkage reduction
Excellent leadership, communication, and interpersonal skills
Analytical skills with the ability to interpret data and develop strategic solutions
Ability to manage and prioritize multiple tasks in a fast-paced environment
Proficient in using security technology systems (e.g., CCTV, alarms, etc.)
Preferred
Certification in Loss Prevention (Wicklander - preferred advanced)
Experience working with law enforcement agencies
Knowledge of relevant state and federal laws regarding asset protection and employee safety
Company
Mobilelink
Mobilelink is a telecommunications company providing cell phones accessories and services.
Funding
Current Stage
Late StageCompany data provided by crunchbase