Cypress HCM · 4 months ago
Senior Regulatory Operations Manager, Cities - Services + Experiences
United States
Full-time
Remote
Senior Level, Lead/Staff
$105/hr - $114/hr
8+ years expCypress HCM is seeking a Senior Regulatory Operations Manager for their Cities team, which supports global business operations. The role involves scaling regulatory compliance strategies, collaborating with cross-functional teams, and leveraging data and technology to improve operational efficiencies.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Serve as a collaborative partner to Legal, Engineering, Supply, Scaled Operations, supporting daily operational needs while identifying opportunities to test and apply improvements to areas including, vendor performance, forecasting, and pipeline health
Establish and maintain operational rhythms—owning stakeholder management, project tracking, documentation, and process improvement
Identify and implement opportunities to simplify, streamline, and automate regulatory workflows—leveraging AI and technology to reduce manual work and boost efficiency
Work closely with Policy, Legal, Engineering, Data Science, and Operations to align roadmaps and deliver impactful, measurable results
Partner with cross-functional leaders to explore, test, and implement new tools, including AI-enabled solutions, ensuring successful rollout, enablement, and adoption
Analyze operational and regulatory risks, identify strategic opportunities, and build reporting and tool infrastructure that supports evolving compliance needs
Lead change management and continuous improvement initiatives, supporting front-line teams and documenting best practices to drive efficiency and effectiveness
Qualification
Required
8+ years of progressive work experience in operations, management consulting, regulatory operations, or project management within dynamic, ambiguous, entrepreneurial environments
Experience leading compliance, regulatory, or operational programs at scale, preferably with exposure to cross-functional teams and systems/process innovation
Strong analytical, data, and problem-solving skills (comfortable with SQL, Excel, Looker or similar tools)
Demonstrated ability to translate business and compliance challenges into system and process solutions
Excellent organizational, written, and verbal communication skills, including presentation and change management experience
Deep curiosity and initiative—excited by new technology, AI, and automation tools in the regulatory space
Hands-on, 'builder' mindset—comfortable piloting and implementing solutions, not just advising
High attention to detail; ability to manage shifting priorities and thrive in ambiguity
Preferred
Experience with CRM or workflow tools (Salesforce, Asana, Airtable, etc.)
Exposure to AI-enabled tools in compliance, legal, or operational settings
Background supporting frontline operations teams through tool enablement and process rollout
Company
Cypress HCM
Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Lillig
CEO
Philip Oommen
CFO
Company data provided by crunchbase