Serco · 5 hours ago
Senior Engineering Technician
Jacksonville, FL
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expSerco is currently accepting applications for an experienced Engineering Technician to support the Naval Facilities Engineering Command (NAVFAC) Public Safety Systems Program. The role involves troubleshooting Public Safety Systems equipment and assets, conducting preventive and corrective maintenance, and collaborating with Navy clients to ensure effective operation of their systems.
AutomotiveConsultingEnterprise SoftwareGovernmentInformation TechnologyOutsourcingTransportation
No H1B
Security Clearance Required
Responsibilities
Installing, troubleshooting, and maintaining various products and equipment, such as alarm systems, naval munitions, public address systems, cameras, intrusion detection systems, emergency operation centers, regional dispatch centers, security gates, wide-area alert systems, indoor voice communication, dispatch operations, and providing support for regional and emergency operation centers as required
Providing training to employees, diagnosing, analyzing, and repairing product failures, and coordinating the ordering and replacement of parts as necessary
Assessing customer needs to recommend appropriate products or services that align with those requirements
Applying limited experience and judgment to plan tasks and achieve objectives
Qualification
Required
High School diploma or GED with 8 years of relevant professional experience
Ability to obtain an active Department of Defense (DoD) Secret clearance
A minimum of four years of practical experience in system diagnostics, troubleshooting, and repairs within field operations
At least two years of autonomous work experience, demonstrating the ability to make technical decisions with minimal supervision
Familiarity with industry-standard concepts, practices, and procedures, including: Diagnosing and troubleshooting electronic, hydraulic, and electromechanical systems, Reading and interpreting technical diagrams, schematics, and manuals, Implementing safety, security, and compliance protocols in commercial, military, or governmental settings, Collaborating with internal teams and external stakeholders to resolve technical issues, Accurately documenting maintenance activities, repairs, and corrective measures
Willingness and ability to travel locally and long distance as needed (up to 10%)
Preferred
Access controlled gates (vehicle and pedestrian)
CCTV and video surveillance systems
Electronic Security Systems (ESS) or access control platforms
Card readers and access control logic
Vehicle barriers and bollards (hydraulic and electromechanical)
Mass Notification / Emergency Alert Systems
Alarms, intrusion detection systems, and sensors networks
Emergency Operations Centers (EOC) or Dispatch Centers
General electronics troubleshooting, maintenance and repair
Aircraft maintenance or support systems (highly transferable experience)
Candidates with experience in comparable DoD, federal, or large-scale commercial security environments are encouraged to apply. Please highlight transferable skills, certifications, and relevant training
Benefits
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan
Company
Serco
Serco is a provider of professional, technology, and management services to government.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1988-05-12IPO
Leadership Team
Andrew Head
CEO, Serco Asia Pacific
Michael LaRouche
Chief Executive Officer, North America
Recent News
2025-12-31
2025-11-27
2025-10-13
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