Klaviyo · 13 hours ago
Sr. Learning & Development Specialist
Boston, MA
Full-time
Onsite
Senior Level
$124K/yr - $186K/yr
5+ years expKlaviyo is a company that empowers creators to own their own destiny by making first-party data accessible and actionable. The Senior Learning & Development Specialist will be responsible for building practical skill development programs for people leaders and employees, focusing on career development and AI upskilling while fostering a culture of continuous learning.
AdvertisingAnalyticsE-CommerceMarketing AutomationSoftware
Responsibilities
Gather and synthesize data, feedback, and organizational signals to identify learning needs and skill gaps for people leaders and employees
Partner with People Analytics and HRBPs to interpret trends and insights and translate them into clear learning priorities and skill focus areas
Design, build, and facilitate experiential, skill-based learning experiences that emphasize practice, reflection, and real-world application
Own learning experiences end-to-end, from discovery and design through delivery, reinforcement, and iteration
Develop and deliver learning focused on people leader effectiveness, career development skills, and employee growth
Support AI upskilling efforts across the company in partnership with the AI Transformation team, enabling hands-on AI practice and fluency
Apply AI tools and platforms to learning design, personalization, and reinforcement—continuously experimenting with new approaches to improve effectiveness
Measure the effectiveness and impact of learning experiences using both qualitative and quantitative data, and use those insights to continuously improve outcomes
Contribute to the development and execution of Klaviyo’s coaching strategy for leaders and employees
Build strategies that embed learning into everyday work, ensuring skill development is practical, continuous, and reinforced
Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up
Qualification
Required
5+ years of experience designing, building, and delivering learning and development programs, ideally in a fast-paced or scaling environment
Experience translating data, feedback, and business needs into concrete, skill-based learning solutions
Curious and analytical, with the ability to evaluate learning effectiveness and apply insights to improve future experiences
Highly hands-on and enjoy owning work from concept through execution, reinforcement, and iteration
Strong facilitator who is comfortable leading interactive, experiential learning opportunities—not traditional lecture-style workshops
Energized by experimentation and continuous improvement and are comfortable navigating fast-changing, ambiguous, and uncharted environments
Use AI as a critical part of your work and are excited by how AI is transforming learning and development, staying at the edge of new tools, technologies, and approaches
Organized, proactive, and able to manage multiple priorities in a small, high-impact team environment
Strong collaborator, working well with partners and stakeholders and bringing a team-first mindset to your work
Strong verbal and written communication skills and can influence through well-designed experiences rather than authority
Excited to be a culture carrier, modeling Klaviyo's values and reinforcing them through how you design, deliver, and show up in your work
Already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient
Benefits
Participation in the company’s annual cash bonus plan
Variable compensation (OTE) for sales and customer success roles
Equity
Sign-on payments
Comprehensive range of health, welfare, and wellbeing benefits based on eligibility
Company
Klaviyo
Klaviyo is an automation and email platform designed to help grow businesses.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.35BKey Investors
ShopifySands Capital VenturesAccel
2025-08-13Post Ipo Secondary· $195.06M
2025-05-14Post Ipo Secondary· $372.95M
2023-09-20IPO
Leadership Team
Andrew Bialecki
CEO
Ed Hallen
Co-Founder, Chief Strategy Officer, Board Member
Recent News
Investing.com
2026-01-03
2025-12-17
Company data provided by crunchbase