DaVita Kidney Care · 20 hours ago
Technician I, IT Desktop Support (Lab)
DeLand, FL
Full-time
Onsite
New Grad, Entry Level
0+ years expDaVita Kidney Care is a leading provider in kidney care, dedicated to delivering quality healthcare services. The Technician I, IT Desktop Support is responsible for providing desktop and mobile support, troubleshooting issues, and ensuring minimal downtime for users.
Health CareHospitalMedicalNutrition
Responsibilities
Install, troubleshoot and configure computers, printers and other peripherals as needed
Install, troubleshoot and configure software onto desktops, laptops and mobile devices as necessary
Escalate problems as needed to other 2nd level support groups within predetermined time limit. Work closely with other 2nd level support groups to research, document and resolve issues affecting multiple end users
Accurately and thoroughly record information into the appropriate ticket tracking software. Update tickets, provide status updates and follow up resolutions to customers
Qualification
Required
MUST HAVE HIGH SCHOOL DIPLOMA
0-2 YEARS EXPERIENCE PREFERRED
strong customer service skills
ability to communicate face to face as well as via telephone
install, troubleshoot and configure computers, printers and other peripherals
install, troubleshoot and configure software onto desktops, laptops and mobile devices
escalate problems as needed to other 2nd level support groups
work closely with other 2nd level support groups to research, document and resolve issues
accurately and thoroughly record information into the appropriate ticket tracking software
update tickets, provide status updates and follow up resolutions to customers
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Company
DaVita Kidney Care
DaVita means “to give life,” reflecting our proud history as leaders in dialysis—an essential, life-sustaining treatment for those living with end stage kidney disease (ESKD).
10001+ employees
H1B Sponsorship
DaVita Kidney Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (79)
2024 (53)
2023 (81)
2022 (74)
2021 (54)
2020 (66)
Funding
Current Stage
Public CompanyTotal Funding
$2.5B2025-05-20Post Ipo Debt· $750M
2024-08-08Post Ipo Debt· $1B
2021-02-24Post Ipo Debt· $750M
Leadership Team
Javier Rodriguez
CEO
Joel Ackerman
Chief Financial Officer
Recent News
2026-02-05
San Gabriel Valley Tribune
2026-02-04
Company data provided by crunchbase