Lavine, Lofgren, Morris & Engelberg, LLP · 1 day ago
Help Desk Technician
La Jolla, CA 92037
Full-time
Onsite
Entry Level
$28/hr - $28/hr
1+ years expLavine, Lofgren, Morris & Engelberg, LLP is seeking a Part-Time Level 1 IT Support Technician to provide frontline technical assistance to end users within a CPA firm environment. This role is ideal for someone with strong customer service skills, basic technical troubleshooting abilities, and an interest in maintaining smooth daily IT operations.
Accounting
Responsibilities
Serve as the first point of contact for users seeking technical assistance via phone, email, or in person
Diagnose and resolve basic hardware, software, and network issues
Escalate more complex problems to IT Manager when needed
Assist with user account setup, password resets, and access permissions
Support the deployment, configuration, and troubleshooting of workstations, laptops, printers, and mobile devices
Install and update standard software applications
Log all support requests, activities, resolutions, and updates in the ticketing system
Follow standard operating procedures and maintain documentation
Assist with inventory tracking of IT equipment and peripherals
Provide excellent customer service and clear communication to end users
Qualification
Required
1+ year of experience in IT support or equivalent coursework/training
Familiarity with Windows workstations and common office peripherals
Familiarity with basic networking concepts (Wi-Fi, IP addressing, VPN, etc.)
Experience with Microsoft 365, Teams, Outlook, and general productivity apps
Ability to troubleshoot common hardware and software issues
Strong communication, problem-solving, and organizational skills
Ability to work independently and manage time effectively
Preferred
Experience with ticketing systems
Basic knowledge of Active Directory or Azure AD
Understanding of cybersecurity best practices
Customer support or help desk certifications (e.g., CompTIA A+)
Ability to lift up to 25 lbs. (e.g., computers, monitors)
Ability to sit or stand for extended periods as needed
Company
Lavine, Lofgren, Morris & Engelberg, LLP
Lavine, Lofgren, Morris & Engelberg is an accounting company located in La Jolla.
51-200 employees
H1B Sponsorship
Lavine, Lofgren, Morris & Engelberg, LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Christopher Harper, CPA
Partner
Jeff Ewan
Tax Partner
Company data provided by crunchbase