First National Bank GH · 12 hours ago
Director, Branch Banking - Western Nebraska, Eastern Colorado, Wyoming
Johnstown, CO - Branch
Full-time
Hybrid
Mid, Senior Level
$113K/yr - $192K/yr
5+ years expFirst National Bank of Omaha is committed to the success of its employees, and they are seeking a Director of Branch Banking to lead a geographic region of branches. This role focuses on driving sales growth, enhancing customer experiences, and managing operational excellence while developing branch managers and fostering community relationships.
BankingFinancial Services
Responsibilities
Champion FNBO's mission, values, and culture across all branch locations in your region
Provide strategic direction and hands-on coaching to branch managers, fostering excellence, continuous improvement, and collaboration
Conduct regular 1:1 meetings with branch managers to review goals, provide coaching, and remove barriers to success
Organize and facilitate bi-monthly manager meetings to align teams, share best practices, and drive accountability
Recruit, hire, and develop branch managers who exemplify FNBO's leadership traits and values
Conduct annual Manager Once Removed (MOR) meetings with all employees across your region
Build a robust talent pipeline by identifying and developing future branch managers and organizational leaders
Lead change management initiatives, ensuring smooth implementation of new policies, procedures, and strategic initiatives
Hold branch managers accountable for recruiting quality talent, improving employee experience and maintaining appropriate levels of turnover
Drive accountability by analyzing branch performance metrics and partnering with managers to implement corrective actions
Ensure branch managers conduct effective Power Meetings that motivate teams and accelerate growth
Leverage Salesforce to monitor, manage, and optimize sales activities and performance across the region
Set clear performance expectations and provide data-driven feedback to maximize results
Ensure all branches maintain strict adherence to corporate policies, operational procedures, and risk management protocols
Deliver consistent operational standards and customer service excellence across every location
Partner with branch managers to resolve escalated operational challenges and internal issues
Participate in activities that support FNBO's Community Reinvestment Act (CRA) program
Champion a customer-first approach that reflects FNBO's commitment to exceptional service
Build a customer-centric culture through teamwork, accountability, and continuous improvement
Resolve escalated customer complaints with professionalism and urgency
Monitor customer feedback and implement improvements
Represent FNBO in the community through participation in philanthropic activities, events, and board service
Hold teams accountable for meaningful community engagement that strengthens FNBO's local presence
Develop and maintain strategic relationships with key business partners and community leaders
Collaborate cross-functionally with business partners, such as Small Business, Mortgage, Commercial Banking, Wealth Management, and other departments to deliver seamless customer experiences and drive integrated growth strategies
Qualification
Required
Bachelor's degree in Business Administration, Finance, a related field, or equivalent experience
5+ years branch management experience
Proven track record of sales performance management
Strong knowledge of banking regulations, compliance, and risk management
Ability to motivate and inspire teams to achieve exceptional results
Commitment to community engagement and corporate social responsibility
In-branch presence at least 60% of the time
Strong people management and development capabilities
Excellent verbal and written communication skills
Data-driven decision-making and problem-solving abilities
Strong partnership and collaboration skills
Demonstrates ability to adapt to change and motivate the team
Benefits
Medical, Dental, Vision Insurance
401k, With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance
Company
First National Bank GH
First National Bank Ghana received a universal banking license from the Bank of Ghana during the second half of 2015 with Richard Hudson as Chief Executive Officer.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$20MKey Investors
British International Investment
2025-12-09Debt Financing· $20M
Leadership Team
Joel Ainsah-Mensah
Head of Credit
Recent News
Business Ghana
2025-12-13
Business Ghana
2025-10-31
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