Trillium Health Resources · 7 hours ago
Social Media Specialist
Trillium Health Resources is a Managed Care Organization serving individuals with mental health needs and disabilities across North Carolina. They are seeking a Social Media Specialist to develop and execute content strategies that engage the community and promote Trillium's programs and services. This role involves managing social media operations, content planning, and using performance data to improve audience engagement.
Child CareHealth CareMental HealthNon Profit
Responsibilities
Manage Trillium’s organic social media presence across approved platforms, including content planning, publishing, and community engagement
Develop and maintain a coordinated social media content calendar aligned with organizational priorities, campaigns, events, and community outreach efforts
Create, curate, and adapt content that is accessible, accurate, respectful, and aligned with Trillium’s mission, values, and brand standards
Track performance metrics and prepare regular analytics reports, translating data into insights and recommendations to improve content strategy and audience engagement
Collaborate with internal teams to ensure message alignment across digital, print, and in-person communications and to educate staff on social media standards and protocols
Qualification
Required
High School Diploma/GED and six (6) years' experience using social media to promote business communications and/or marketing
OR
Associate's degree and four (4) years' experience using social media to promote business communications and/or marketing
OR
Bachelor's degree and two (2) years' experience using social media to promote business communications and/or marketing
OR
Equivalent combination of education/experience
Must have a valid driver's license
Must reside within Trillium's Catchment of North Carolina. Counties included: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson
Must be able to travel within catchment as required
Preferred
Concentration in Marketing to include Social Media, Digital Advertising, Analytics, or Digital Communications
Knowledge or experience related to behavioral health, mental health, developmental disabilities, or substance use services
Certifications and/or trainings from reputable online programs including: HubSpot, Hootsuite, LinkedIn or equivalent certifications and/or trainings
Benefits
Health Insurance with no premium for employee coverage
Flexible Spending Accounts
24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
NC Local Government Retirement Pension (defined-benefit plan)
401k with 5% employer match and immediate vesting
Public Service Loan Forgiveness (PSLF) qualifying employer
Quarterly stipend for remote work supplies
Company
Trillium Health Resources
Trillium Health Resources is a local governmental agency for individuals with serious mental health, and intellectual disability services.