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Bank of Greene County · 7 hours ago

Branch Manager

Albany,NY,US

Full-time

Onsite

Mid, Senior Level

2+ years exp

Bank of Greene County is seeking a Branch Manager to oversee the administration and daily operations of their branch offices. The role involves developing new business, providing superior customer service, and leading a team of financial service representatives and tellers to meet customer service expectations.

BankingFinancial Services

Responsibilities

Engage in business development activities and meetings within branch market to develop strong customer relationships regarding deposit account and loan originations

Utilize excellent interpersonal and customer service skills, tact and diplomacy in dealing with both customers and employees

Actively manage, coach, motivate, train and develop employees to provide exceptional customer service and become strong branch contributors

Oversee all branch functions to ensure compliance with all bank policies and procedures

Drive deposits and investment growth in order to meet or exceed sales targets and production goals

Build personal and employee knowledge on all deposit and consumer loan products

Ensure that all security procedures are strictly adhered to, branch is operationally sound and satisfactory audits are achieved

Maintain proper branch and teller cash levels within limits. Responsible for ordering and shipping branch cash through Federal Reserve

Interview and select staff, maintain staff schedules to provide adequate coverage at all times, conduct performance appraisals, and disciplinary notices as needed

Facilitate regular employee meetings to discuss goals, operational issues and bank products and services

Assume community leadership and service responsibilities with focus on Community Reinvestment Act, by attending community events, such as Chamber of Commerce and nonprofit events, participating as a board member when practicable, outside of normal business hours

Maintain the highest level of confidentiality with all information obtained

Approve customer and bank transactions within authority limits

Meet expectation for attendance and punctuality

Knowledgeable on core operating system and other related software

Adept at performing Assistant Manager, Financial Service Representative and Teller duties and assist in those duties when necessary

Follow bank policies and procedures with respect to approving checks and overrides

Oversee the review and maintenance of internal control logs and daily and monthly reports

Overall supervision of vault and safe deposit box procedures

Obtain MLO # through Nationwide Mortgage Licensing System & Registry

Obtain New York State Notary Public

Qualification

Financial Institution ExperienceManagerial ExperienceAnalytical SkillsProblem Solving SkillsDecision Making SkillsBachelor's DegreeMicrosoft WordMicrosoft ExcelCustomer Relationship ManagementSales ExperienceMLO CertificationNotary PublicCore Operating System KnowledgeCommunication SkillsDetail OrientedOrganizational Skills

Required

Bachelor's Degree-business or finance preferred; or equivalent work experience

Minimum of two years' experience in a financial institution, managerial experience preferred

Strong analytical, problem solving and decision making skills to effectively uncover and resolve customer and employee issues

Ability to effectively communicate both verbally and in writing

Strong computer skills with knowledge of Microsoft Word and Excel

Strong ability to conduct relationships with customers that will enhance the overall marketing effort of the bank

Detail oriented, strong organizational skills and high degree of accuracy