athenahealth · 22 hours ago
Payer Portal Management Operations Associate
Belfast ME
Full-time
Onsite
Entry Level
$54K/yr - $92K/yr
3+ years expathenahealth is dedicated to creating a thriving ecosystem for accessible and sustainable healthcare. The Payer Portal Management Operations Associate is responsible for configuring payer portals and optimizing credential management to improve efficiency and outcomes for healthcare providers and customers.
Enterprise SoftwareHealth CareInformation TechnologyMedical
Responsibilities
Document, design, and optimize processes related to payer portal credential management
Set up and configure payer portals to ensure seamless access for revenue cycle management activities
Troubleshoot and resolve payer portal access issues efficiently and effectively
Collaborate with internal teams and external partners to address and escalate portal access challenges
Support project management initiatives aimed at improving customer experience and outcomes
Continuously identify opportunities for process improvements and operational efficiencies in payer portal management
Qualification
Required
Bachelor's degree or 3-5 years of experience in healthcare revenue cycle management
Experience solving complex healthcare revenue cycle
Ability to document and design processes and workflows
Mastery of Microsoft Office applications, including Outlook, Word, Excel, SharePoint and PowerPoint
Strong analytical and problem-solving skills
Excellent communication and collaboration abilities
Detail-oriented with a focus on accuracy and process adherence
Ability to manage multiple projects and priorities simultaneously
Proactive approach to identifying and resolving operational issues
Preferred
Experience with project management principles and tools is beneficial
Proficient in leveraging AthenaGPT and Microsoft Copilot to streamline workflows, automate tasks, and improve decision-making for enhanced productivity
Knowledgeable and experienced in Atlassian products, including Confluence and Jira
Benefits
Commuter support
Employee assistance programs
Tuition assistance
Employee resource groups
Collaborative workspaces
Company
athenahealth
Athenahealth is a provider of medical practice automation and claims management software to medical groups and health systems.
5001-10000 employees
H1B Sponsorship
athenahealth has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (84)
2023 (61)
2022 (108)
2021 (84)
2020 (74)
Funding
Current Stage
Public CompanyTotal Funding
$40MKey Investors
Venrock
2021-11-22Acquired
2017-05-18Post Ipo Equity
2007-09-20IPO
Leadership Team
Eddie Ross
Vice President, Payer
Anil Patil
Executive Director Engineering
Recent News
2026-02-04
2026-01-19
Company data provided by crunchbase