Curve Dental · 11 hours ago
Implementation Coordinator
Provo, UT
Full-time
Onsite
Mid LevelCurve Dental is looking for a skilled and driven individual to join their team as an Implementation Coordinator. The role involves acting as the project manager and main point of contact for new users adopting their Curve Hero Dental Practice Management Software, ensuring successful client engagements while maintaining high customer satisfaction.
Cloud ComputingDentalInternetSaaSSecuritySoftware
Responsibilities
Develop a thorough understanding of client business requirements, and plan implementation projects with these needs in mind
Set and manage Client expectations, and clearly communicate Hero Implementation Project Plan, key deliverables and timelines, and Client roles and responsibilities
Manage, track and communicate the progress of several concurrent client implementation projects
Coordinate client training, data conversion, and general set-up requirements. Communicate between internal teams what the needs and expectations are for the Client
Ensure timely resolution of discrepancies and implementation project roadblocks
Acquire signoff of key deliverables from Clients as required, such as Preliminary and Final Data Review Forms
Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis, performing all work related tasks in a manner that is in compliance with all Company policies and procedures
Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments
Qualification
Required
High School diploma or equivalent
Proven experience in Project/Implementation Management, specifically leading change related to enterprise software solutions
An understanding of common industry standard business practices as related to the dental or medical professions
Experience with software in a SaaS environment is an asset
Experience with JIRA, Netsuite, Windows (XP or higher) and Mac OS (10.4 or higher) is an asset
Excellent verbal and written communication skills, particularly phone and email correspondence
Basic knowledge of computer hardware, database structure and network troubleshooting
Preferred
Strong working knowledge of Windows (7 or higher) and Mac OS (10.4 or higher)
Working knowledge of Internet technologies and usage
Basic knowledge of computer hardware, database structure and network troubleshooting
Company
Curve Dental
Curve Dental is a cloud-based dental software solution provides a modern method to simplifying and streamlining dental practice.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Battery Ventures
2018-02-08Series Unknown
Leadership Team
Mark Blount
Vice President of Marketing
Gary Long
Chief Revenue Officer
Recent News
Company data provided by crunchbase