Tata Consultancy Services · 6 hours ago
Onsite Support Technician
Parsippany, NJ
Full-time
Onsite
New Grad, Entry Level
$55K/yr - $65K/yrTata Consultancy Services is a leading global IT services and consulting company, and they are seeking an Onsite Support Technician. The role involves diagnosing and resolving technical issues, providing excellent customer service, and supporting users with AV equipment and video conferencing tools.
Business Information SystemsConsultingInformation TechnologyIT Management
Hiring Manager
Bharathi K
Responsibilities
Problem-Solving: Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently
Communication: Excellent verbal and written communication skills to interact effectively with users and team members
Certifications: Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous
AV Equipment Knowledge: Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams
Technical Certifications: Additional certifications such as ITIL, CompTIA Network+, can be beneficial
Customer Service Skills: Strong customer service orientation to provide a positive user experience
Physical Requirements: Ability to lift and move computer equipment and perform tasks that may require physical effort
Qualification
Required
Strong analytical and problem-solving skills to diagnose and resolve technical issues efficiently
Excellent verbal and written communication skills to interact effectively with users and team members
Familiarity with setting up and troubleshooting AV equipment and video conferencing tools like Microsoft Teams
Strong customer service orientation to provide a positive user experience
Ability to lift and move computer equipment and perform tasks that may require physical effort
Preferred
Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar are advantageous
Additional certifications such as ITIL, CompTIA Network+, can be beneficial
Benefits
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Company
Tata Consultancy Services
Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
Founded in 1968
10001+ employees
H1B Sponsorship
Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)
Funding
Current Stage
Public CompanyTotal Funding
unknown2004-08-25IPO
Leadership Team
K. Krithivasan
Chief Executive Officer & Managing Director
Aarthi Subramanian
President and Chief Operating Officer
Recent News
2026-02-04
IndiaTimes
2026-02-04
Business Standard India
2026-02-04
Company data provided by crunchbase