Community Health Systems · 5 hours ago
Patient Service Representative Clinics
5670 N Professional Park Dr, Tucson, AZ, 85741, US
Full-time
Onsite
New Grad, Entry Level
0+ years expCommunity Health Systems is dedicated to providing top quality care to patients, and they are seeking a Patient Service Representative. The role provides front desk and administrative support to ensure smooth clinic operations and a positive patient experience, including patient registration, insurance verification, and appointment management.
Health CareHospital
No H1B
Responsibilities
Performs patient registration in the clinic EMR, ensuring accurate and complete information for new and returning patients
Checks patients in and out at the front desk, collecting and posting time-of-service payments, including copays, deductibles, and outstanding balances
Verifies and updates patient demographics and insurance eligibility, ensuring insurance cards are scanned at every visit
Ensures all required consents, PHI forms, and other treatment-related paperwork are signed and completed by patients
Schedules, confirms, and manages patient appointments, documenting cancellations or rescheduling reasons in the EMR
Assists with charge entry at checkout and ensures timely completion of daily charges following provider coding and encounter closure
Responds to patient inquiries, phone calls, and messages in a timely and professional manner, adhering to clinic communication guidelines
Monitors waiting room areas to ensure patient satisfaction and timely services, addressing concerns as needed
Conducts daily walk-throughs of patient lobbies to ensure cleanliness and reports maintenance or safety concerns to clinic management
Provides general administrative support to clinic staff and providers as needed
Performs other duties as assigned
Maintains regular and reliable attendance
Complies with all policies and standards
Qualification
Required
0-1 years of experience in a clinic, medical office, or similar healthcare setting required
Preferred
Associate Degree in Healthcare Administration, Business, or related field preferred
Experience in patient services, billing, or front desk operations preferred
Benefits
Health insurance
401(k)
Licensure/certification reimbursement
Tuition reimbursement
Student loan assistance for eligible roles
Company
Community Health Systems
Community Health Systems is one of the nation's leading healthcare providers.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.67B2025-07-28Post Ipo Debt· $1.79B
2024-05-21Post Ipo Debt· $1.12B
2023-12-11Post Ipo Debt· $750M
Leadership Team
Jason Johnson
Executive Vice President & Chief Financial Officer
Hunter Phillips
Director Strategic Consumer Engagement
Recent News
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