Serco · 14 hours ago
Engineering Technician III
Georgia, United States
Full-time
Onsite
Entry, Mid Level
2+ years expSerco is a leading provider of services to the U.S. military and other government agencies, and they are seeking an Engineering Technician III to support their Video Management System Upgrade team. This role involves assisting with server setup, conducting testing, and resolving technical issues related to the video management system, while requiring significant travel both domestically and internationally.
AutomotiveConsultingEnterprise SoftwareGovernmentInformation TechnologyOutsourcingTransportation
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Assist with server hardware and software setup/installation and configuration of the video management system (VMS) using the documented standard and according to prescribed sequence
Conduct testing on the VMS
Follow specific instructions, assemble, or construct simple or standard equipment or parts, service or repair simple instruments or equipment
Ensure cable management and potentially terminate Cat 6 using T568B color code standard
Check electrical connections are properly connected, fixed and secured
Analyze and resolve technical issues related to VMS end points
Conduct administrative duties such as timekeeping and expense reporting, according to policy and procedures and within a timely manner
Adhere to safety standards and always follow all OSHA and safety rules
Proficiency in using hand tools, power tools, and a cable tester
Follow documented standard procedures / instructions to setup/install and configure the VMS
Exhibit professional behavior that promotes teamwork, cooperation, and productivity
Other duties may be assigned
Qualification
Required
Must be willing to travel up to 90% of the time both CONUS & OCONUS (up to 4 months at a time)
The ability to obtain a passport within 60 days of being hired
Be able to receive a favorable determination from the National Agency Check (NACI)
US Citizenship required
Must be able to obtain access to all military installations and obtain a CAC (Common Access Card)
A valid driver's license and clean driving record
A High School Diploma/GED
Minimum 2 years of experience in VMS and/or working with server equipment and experience troubleshooting and resolving issues related to server rack equipment
Minimum 1 year of experience installing rack equipment, cable conveyance, and all peripheral equipment
Strong troubleshooting skills with hardware and software video management systems and networking devices
Proficiency in using hand tools, power tools, and a cable tester
Experience in pulling, dressing, and terminating cable using 568B standard
Verbal and written communications skills are essential for interacting with on-site lead, team members, on-site customer, project lead, project engineer and leadership
Proficient in basic computer skills (MS Word, Excel, Outlook, required)
Ability to perform basic administrative tasks (timekeeping, expense reporting) in a timely manner
Be willing to work more than 40 hours/week
Be able to work after normal duty hours depending on customer requirements
Be able to work in areas with drafts, loud noise, temperature variation/high heat, confined (crawl) spaces, climb dry dock stairs/ladders, work in kneeling position for layout of cable runs under false decking, lift up to 50 pounds (without assistance) with 80% of work requiring carrying, pushing, and/or pulling up to 40 pounds for majority of shift while being in a standing, crouching, or walking position
Work during inclement weather or other adverse conditions
Preferred
Experience with Pelco or Genetec or similar Video Management Systems
Military background
A current OSHA certification
A current BISCI certification
A current US passport
An Active DoD Secret Level Security Clearance
Benefits
Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan that includes counseling conditions
Company
Serco
Serco is a provider of professional, technology, and management services to government.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1988-05-12IPO
Leadership Team
Andrew Head
CEO, Serco Asia Pacific
Michael LaRouche
Chief Executive Officer, North America
Recent News
2025-12-31
2025-11-27
2025-10-13
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