PINKERTON | Comprehensive Risk Management · 20 hours ago
GSOC Program Manager
Scottsdale, AZ
Full-time
Onsite
Senior Level
5+ years expPinkerton is a global leader in comprehensive risk management, dedicated to protecting clients through tailored enterprise risk management services. The GSOC Program Manager will oversee the strategic planning and implementation of GSOC programs, ensuring alignment with client needs and industry standards while developing process workflows and guidelines.
ConsultingRisk ManagementSecurity
Responsibilities
Represent Pinkerton’s core values of integrity, vigilance, and excellence
Facilitate the strategic direction of the GSOC program, procedures, and workflows, review existing documentation, and recommend changes and improvements
Conduct business case analysis and effectively facilitate planning goals
Develop measurable key performance indicators (KPIs) and deliver status reports, business metrics, and business plans
Provide supervision and oversight to the Global Incident Management (GIM) team
Facilitate problem definition and analysis
Act as a liaison among stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business processes, procedures, and systems
Create detailed descriptions of user needs and translate them into functional requirements
Provide guidance for the team by ensuring goals and objectives are met
Provide the client’s Global Protective Services team with requested information and data, as needed
Explore and adopt changing technology in preparedness for and to accommodate evolving organizational needs
Assist and cover for the GSOC Manager and/or GIM Program Manager, as needed
Track and maintain compliance records
Develop, implement, and revise governance and compliance policies and procedures and their related activities within the GSOC team
Generate and analyze data to ensure regulatory and contractual compliance
All other duties, as assigned
Qualification
Required
Bachelor's degree with five years of GSOC operations experience
Ability to obtain a CBSIS Alarm Monitoring license
Project management skills
Knowledge of 24/7 security monitoring operations, current security technology, and emerging trends
Able to anticipate and respond to rapidly changing security priorities
Able to adapt as the external environment and organization evolves
Effective written and verbal communication skills
Able to analyze complex situations and recommend solutions
Able to manage multiple projects simultaneously with competing priorities and deadlines
Serve as an effective team leader
Able to interact effectively at all levels and across diverse cultures
Computer skills; Microsoft Office, InfoPath, Visio, and SharePoint
Preferred
Knowledge of security training processes
Benefits
Employer-paid life and AD&D
Voluntary life and AD&D
Medical
(HSA) Health Savings Account
(FSA) Flexible Savings Account
Dental
Vision
Short-term disability
Long-term disability
401(K)
Paid time off (vacation, personal, sick, and holidays)
Several employee assistance-related programs
Company
PINKERTON | Comprehensive Risk Management
Pinkerton, established in 1850 by Allan Pinkerton, stands as a leading global provider of security and risk management solutions.
1001-5000 employees
H1B Sponsorship
PINKERTON | Comprehensive Risk Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (7)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown1999-02-22Acquired
Recent News
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