JD.COM · 3 hours ago
Quality Assurance Specialist
Edgewater Park, NJ
Full-time
Onsite
Mid Level
$65K/yr - $70K/yr
3+ years expJD Logistics is seeking a highly detail-oriented and proactive Warehouse Quality Assurance Specialist to support their growing operations. This role is responsible for ensuring operational excellence through quality audits, data analysis, process improvements, and team training.
E-CommerceInternetLogisticsMarketplaceRetail
Responsibilities
Track and report daily KPI performance in warehouse operations; generate insights and operational analysis reports
Ensure adherence to warehouse quality standards, policies, and procedures through routine inspections (e.g., inventory audits, shipping/receiving checks, and value-added services)
Partner with the operations team to identify inefficiencies and implement process improvement initiatives
Monitor daily workflow, identify root causes of errors, and contribute to the development of standard operating procedures (SOPs) and training manuals
Maintain and review daily error recap reports with supervisors or managers
Support onboarding and training of new team members; assist in staff development and report progress of Encoders and Sorters-in-training
Conduct audits to detect misroutes, mis-sorts, labeling errors, and rack misplacements; trace errors to origin and provide corrective actions
Qualification
Required
Bilingual Mandarin Required
Associate Degree or higher
3+ years of experience in warehousing, logistics, supply chain, or e-commerce
Bilingual in Chinese and English
Strong data analysis skills; comfortable working with metrics and performance indicators
Proficient in Microsoft Office Suite, especially Excel (VLOOKUP, PivotTables, PivotCharts, macros, and other advanced functions)
Excellent communication and teamwork skills; accountable, organized, and detail-oriented
Preferred
Bachelor's degree in Supply Chain Management, Business, Industrial Engineering, or a related field
Experience in quality assurance or continuous improvement roles within a 3PL or high-volume fulfillment center
Familiarity with Warehouse Management Systems (WMS) and barcode scanning systems
Working knowledge of lean methodologies or Six Sigma principles
Experience conducting training or leading small teams
Ability to identify trends from operational data and present actionable insights to leadership
Company
JD.COM
JD.com is an internet company and online consumer electronics retailer in China.
10001+ employees
H1B Sponsorship
JD.COM has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (5)
2021 (18)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$6.83BKey Investors
GoogleAlwaleed Bin Talal,Kingdom Holding CompanyDST Global
2024-05-21Post Ipo Debt· $2B
2021-12-28Post Ipo Debt· $2B
2020-10-12Post Ipo Equity
Leadership Team
Sandy Xu
Chief Executive Officer and Executive Director
Sidney Huang
CFO
Recent News
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Company data provided by crunchbase