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Nebius · 21 hours ago

Lead Data Center Support Engineer

New Jersey, United States

Full-time

Onsite

Senior Level

Nebius is leading a new era in cloud computing to serve the global AI economy. They are seeking a Data Center Support Engineer to serve as a senior technical escalation point within their data center operations, focusing on troubleshooting and mentoring junior technicians.

AI InfrastructureCloud InfrastructureGPUIaaSPaaS

Growth Opportunities

Responsibilities

Serve as the primary escalation point for complex data center IT and hardware issues

Perform advanced troubleshooting across bare-metal hardware, break/fix, and networking issues

Mentor, train, and support entry-level and junior technicians (5–10 person influence)

Develop, improve, and maintain SOPs, documentation, and training materials

Partner with stakeholders to improve processes and operational consistency across the data center

Qualification

Data center troubleshootingBare-metal hardware repairsBasic networking knowledgeLinux command lineSOPsMentoring techniciansDocumentationData center operationsAnalytics exposureLeadership experience

Required

Strong experience with data center break/fix, hardware repairs, and bare-metal troubleshooting

Working knowledge of basic networking and link-level troubleshooting

Comfortable operating in the command line, with basic Linux experience

Solid understanding of how data centers function end-to-end

Experience creating SOPs, documentation, and training programs

Demonstrated leadership experience mentoring or guiding 5–10 technicians

Background in data centers, IT, computer science, or facilities-adjacent roles

Preferred

Experience using data or dashboards to understand operational health or trends

Exposure to basic analytics, reporting, or visualizations related to data center operations

Background as a data center technician transitioning toward more analytical or systems-focused work

Benefits

Competitive salary and comprehensive benefits package.

Opportunities for professional growth within Nebius.

Flexible working arrangements.

A dynamic and collaborative work environment that values initiative and innovation.

Company

Nebius

The Nebius AI Cloud brings powerful full-stack infrastructure for AI developers and practitioners across startups, enterprises and science institutes to build and deploy generative AI applications and rapidly deliver scientific breakthroughs by training and running ML models within a secure, high-performance, and cost-optimized cloud environment.

Founded in 2022

Amsterdam, Noord-Holland, NLD

501-1000 employees

https://nebius.com/

Funding

Current Stage

Late Stage

Total Funding

$1.04B

2025-06-04Debt Financing· $1B

2025-05-15Grant· $45M

2024-12-02Seed

Leadership Team

Evan Helda

Head of Physical AI

Vinita Ananth

Sr. Director of Product

Recent News

Business Wire

Nebius Debuts the Robotics & Physical AI Awards and Summit to Support Next-Generation Startups With $1.5 Million in Compute Credits

2025-12-10

GeekWire

Tech Moves: Expedia names first AI chief; Textio founder joins Microsoft; T-Mobile exec departs

2025-12-02

WebProNews

Applied Digital’s $5B AI Lease: North Dakota’s Compute Boom

2025-10-25

Company data provided by crunchbase