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Galileo · 14 hours ago

Patient Services Representative

Starbase, Texas, United States

Full-time

Onsite

New Grad, Entry Level

$22/hr - $22/hr

Galileo is a team-based medical practice focused on enhancing the quality and affordability of healthcare for all. They are seeking a Patient Services Representative to assist patients and their care teams by coordinating care, managing medical inventory, and ensuring smooth office operations.

Health CareMobile AppsWellness

Responsibilities

Be an ambassador for patients by creating authentic and memorable human connections in person, over the phone, email and texts

Assist the patient and their care team by coordinating care -- facilitate case reviews, schedule appointments, collect medical records, research resources, and understand and clearly communicate insurance and benefits

Manage medical inventory and supplies to ensure office operations is organized for smooth and efficient care

Work comfortably within multiple systems and be eager to learn new technology and procedures

Notice even the small details and continually brainstorm solutions to improve our processes and each patient’s experience

Qualification

High touch customer serviceAdministrative experienceSpanish speaking fluencyProblem solvingCommunication skillsOrganizational skillsFlexibility

Required

Excited to help people day in and out as you guide them along their healthcare journey

Administrative experience including providing high volume and high quality support in an asynchronous environment

High touch customer service experience

Have the ability to work autonomously

Availability and flexibility to work in clinic Monday-Friday from 8am-4pm CST

Preferred

Spanish speaking fluency is preferred

Benefits

Medical / Dental / Vision insurance

Flexible Spending Account

Health Savings Account + match

Company paid STD/LTD, AD&D, and Life insurance

Paid Family Leave

401K + match

Paid Time Off

Company

Galileo

Galileo is a next-generation health care delivery model designed to solve the most difficult healthcare problems.

Founded in 2018

New York, New York, USA

201-500 employees

https://galileo.io

Funding

Current Stage

Late Stage

Total Funding

$0.11M

Key Investors

Oak HC/FT

2025-07-10Series Unknown

2023-04-12Series Unknown· $0.11M

2022-12-07Series D

Leadership Team

Tom X Lee

CEO

John Caruso

Head of Insights

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Company data provided by crunchbase