Blue Cross and Blue Shield of Kansas · 6 hours ago
Inside Sales Advisor
Wichita
Full-time
Hybrid
Entry Level
$30.11/hr - $35.80/hr
1+ years expBlue Cross and Blue Shield of Kansas is a trusted company dedicated to improving the health and well-being of individuals and families in Kansas. They are seeking an Inside Sales Advisor to educate and enroll members in health coverage options through inbound and outbound calls, while also supporting retention and overcoming objections.
Financial ServicesHealth Care
Responsibilities
Complete required training and continuing education
Use company sales models to convert leads to sales by best fitting prospects with products through a call center with both inbound and outbound structure
Sell under and over age 65 products such as Medicare Supplement, Medicare Advantage and Part D
Sell direct enrolled individual health insurance products
Upsell dental, life, cancer, hospital indemnity, disability, and travel policies
Overcome sales objections and position products against competition while balancing intensity and integrity
Successfully execute cold calls for sales leads with the goal of conversion to enrollment
Required to meet or exceed specific attainable sales goals monthly and annually
Must meet or exceed department standards related to productivity measured through key performance indicators including outbound calls, call scoring and close ratio
Proactively conserves policies in danger of cancellation
Responsible for planning and completing daily activities associated with the sales process
Accurately complete various detailed reports at prescribed intervals such as tracking production and competitive environment
Responsible for communicating legislation at both federal and state levels, underwriting guidelines and rating practices that would impact either Blue Cross and Blue Shield of Kansas or our clients
Responsible for understanding benefits, deductibles, coinsurance, waiting periods, product limitations and exclusions for under and over age 65 products. Responsible for understanding, non-group and group lines of business and OBRA, COBRA AND MSP COBRA regulations
Required to use the telephone 90% of the day and required to sit 90% of the day. In addition, required to key data for 50% of the day while managing multiple monitor screens
Responsible for maintaining working knowledge of LTS/METS to ESM policies and procedures while minimizing MTM errors to meet or exceed company MTM standards, working in a timely manner
Qualification
Required
High school diploma or equivalent
At least one year of internal experience in individual or group sales experience, sales coaching, or customer service, or two years' previous sales or customer service experience with another company in a performance-based competitive sales environment
Ability to obtain and maintain a license issued by the State of Kansas for Health, Accident and Life Insurance
Ability to obtain and maintain Part D/Medicare Advantage and FFM certification annually
Articulate and well-spoken with strong communication, sound judgement, professionalism, and human relations skills are required
Ability to meet sales and overall performance targets
Must sign a non-disclosure agreement
Required to use the telephone 90% of the day and required to sit 90% of the day
Required to key data for 50% of the day while managing multiple monitor screens
Preferred
Working knowledge of CSI, LTS, METS and other internal operating systems
Working knowledge of over and under age 65 individual product lines, contracts and related operating policies and rating practices of the company and its subsidiaries as they interact with the individual product line
Understanding of Kansas Insurance Department, Centres for Medicaid and Medicare, and the Affordable Care Act advertising and marketing guidelines
Experience working in inbound sales environment
State of Kansas for Health, Accident and Life Insurance
Benefits
Incentive pay program (EPIP)
Health/Vision/Dental insurance
6 weeks paid parental leave for new mothers and fathers
Fertility/Adoption assistance
2 weeks paid caregiver leave
5% 401(k) plan matching
Tuition reimbursement
Health & fitness benefits, discounts and resources
Company
Blue Cross and Blue Shield of Kansas
Blue Cross and Blue Shield of Kansas is a mutual insurance company provides Health Insurance, Dental Insurance, and Life Insurance.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Matt All
President and CEO
Kevin Cohen
Chief Technology Officer
Recent News
TechTarget
2025-10-31
Morningstar.com
2025-10-30
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